AI Agents Help Agencies Improve Decision-Making, Customer Satisfaction and Efficiency
In this video interview, Anish Patel, Head of Federal Sales at Cloudflare, explains how agentic AI makes operations more efficient and comprehensive.
Building Blocks for Improving Cyber Resilience
Jerred Edgar’s 24 years in the U.S. Army shape his work as Idaho’s Chief Information Security Officer in ways both intangible and practical. Early in his Army career, he focused on combat arms and military intelligence, then shifted to IT and cybersecurity. Over the years, Edgar gained experience in problem solving at every level, fromRead… Read more »
Do Not Be Confused by Social Workers Interested in Public Policy Jobs
Don’t be perplexed by social workers wanting to participate in the public policy field. After all, policy is part of the social work code of ethics.
A Social Work Background Can Be Helpful to Public Policy Work
Social workers, thanks to their valuable skills and relationships, can positively impact public policy efforts. Read on to learn how.
The Benefits of NextGen Are Boundless
The virtual NextGen Government Training Summit on Wednesday, Wednesday May 20, is an easy way for govies to network, collaborate, and learn from peers who share a commitment to public service. You’ll join more than 2,000 of your public sector peers for a full-day of free learning, networking and leave with an invigorated sense ofRead… Read more »
Modernize Real-Time Data Operations Without Disruption
In this video interview, Jason Henley, Global Head of Product Strategy at TIBCO, discusses how a unified data platform can help agencies reduce the complexity of real-time data operations.
An AI-Powered, Self-Driving Model for Network Management
In this video interview, Ben Caruso with HPE Networking explains how self-driving networks can transform how state and local agencies typically manage their systems.
April’s Online Training Registration is Open
New online training opportunities are springing up for govies, and we can’t wait to share them with you. If you’ve been wanting to learn more about agentic AI, providing better CX to underserved communities, or harnessing digital tools to improve internal agency processes, we’ve got a free session for you. Check out all of theRead… Read more »
Empower Employees Through AI-driven Content Management
In this video interview, Laserfiche’s Andy MacIsaac discusses how AI can expand the impact and effectiveness of content management initiatives.
How to Write and Implement Workplace Mission Statements
Mission statements should be written with care, not on an ad hoc basis. A Featured Contributor explains how to develop and implement a mission statement that matters.
Trust Architecture: Designing Systems That Citizens Believe In
As government services increasingly move to digital platforms and AI-assisted systems, public trust is shaped not only by policy but by how those systems are designed. So, to strengthen citizen confidence while advancing modernization, agencies are implementing a trust architecture that focuses on building transparency, fairness, and reliability.
The Leadership Operating System: How Modern Government Leaders Structure Their Week
Modern government leaders face an increasingly complex operating environment that requires balancing strategy, workforce engagement, risk oversight, and innovation. High-performing executives often structure their week using a leadership operating system that ensures time is intentionally allocated across these critical priorities. By creating a disciplined leadership rhythm, public-sector leaders can strengthen organizational performance and sustain mission… Read more »
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.