Frequently asked questions

In what reporting tools can I use Supermetrics?

With Supermetrics, you can build reports and visualize data in Google Sheets, Looker Studio, Excel, and Power BI.

We also offer Supermetrics Dashboards for visualizing data directly on the Supermetrics Hub. For quick insights on your data, use our Data Explorer.

You can find instructions for all reporting tools under Analyze.

For advanced data management, take a look at the data warehouse solutions you can use with Supermetrics. These instructions are in the Manage category.

Do you have ready-made templates?

Yes! We have templates available for Google Sheets, Looker Studio, Power BI, and Excel. You can see them all in the template gallery.

We also have templates for Data blending to help you get started with data transformations.

What AI features does Supermetrics have?

As an AI-native platform, you can use Supermetrics AI features in your reporting tools to enhance your reporting and get more insights, as well as integrate Supermetrics to your AI tools, whichever suits your workflow the best!

Read more about the AI features and available integrations.

Where to find Supermetrics service status?

You can find our service status on our status page. We also have articles for upcoming data source and product updates in the Announcements folder. For changes in particular data sources, head directly to the data source's own folder under Connect.

My connection to the data source doesn't work. What should I do?

First, take a look at our connection troubleshooting instructions. If the guidance doesn't help solve your problem, contact us through the chat or send us a support ticket.

I need your help. How can I reach Supermetrics support?

Our support team is happy to help you on chat and through tickets. Make sure that you provide us with the right information when you reach out to us. When you prepare all useful and relevant details in your message, it helps us to quickly resolve your issue so that you can go on about your day.

You can access our chat and submit a support ticket on the Supermetrics Hub.

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