
I’ve been using OMNY Cards for the past four years now and I’ve had no complaints about them whatsoever.
Until today.
OMNY Cards, for anyone outside of New York City who isn’t in the know, are used by New Yorkers to pay to ride the buses and subways. They’re sort of like credit cards. You tap them at the kiosks on public transportation, they deduct the fare from your prepaid account, and away you go. You can arrange for additional funds to be put on your OMNY account once it runs low. It’s been a pretty good system.
However, I just moved to a western state and left New York after 39 years. I went online to cancel my OMNY account.
I found out that I have over fifty bucks worth of unused funds on there, so I contacted OMNY support to get a refund.
Well, get this! OMNY does not give refunds. If you have additional moolah sitting in your account, and then move away, they will not give it back! I was told to either save it in case I return to New York for a visit or give it to a friend, but OMNY has a “no refund policy.”
I’ll be giving it to a friend, but come on, OMNY! This policy of yours is ridiculous!















