01
Win the work
Pipelines, leads, and tasks that mirror how you actually sell — not a generic funnel bolted on afterwards.
CRM for UK service businesses
Run your pipeline, projects, and billing — from one app.
Stop paying for five tools that do not talk to each other. ArrowConnect is the calm, UK-priced workspace where your team wins work, delivers it, and gets paid — without enterprise bloat.
- 14 days full access
- From £15/mo · GBP only
- Your data · isolated per account
Everything your client lifecycle needs
Four outcomes. One product. No shelfware.
02
Stay organised
Contacts, companies, files, and activity in one timeline so anyone on the team can pick up a thread instantly.
03
Get paid faster
Quotes, VAT-aware invoices, reminders, and payment links — built for UK service businesses, not US-centric billing toys.
04
Deliver & scale
Projects, time, and (on the roadmap) calling and automation — so delivery does not live in a separate app from sales.
Pricing
Simple tiers. Upgrade when you are ready.
Every plan includes a 14-day trial. Annual billing saves two months. Toggle to compare effective monthly on annual.
Starter
Solo operators and micro-teams
£ 15 12.50 /mo
Billed £150/year (save £30)
- Up to 3 team members
- 500 contacts
- 2 pipelines
- 1,000 emails / month
- 2 GB file storage
Pro
Service businesses that sell and deliver
£ 29 24.17 /mo
Billed £290/year (save £58)
- Up to 10 team members
- 5,000 contacts
- Unlimited pipelines
- Leads, sequences, workflows
- Projects & Twilio calling
Business
High volume and client portals
£ 49 40.83 /mo
Billed £490/year (save £98)
- Unlimited team members
- 25,000 contacts
- Advanced reporting
- Client portal & e-sign quotes
- GoCardless direct debit
Exact feature gating matches the in-app plan picker at launch. Limits are enforced in-product with clear upgrade prompts.
Getting started
Live in an afternoon
Sign up, connect your team, and model your first pipeline — then grow into email, billing, and projects as you need them.
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1
Sign up
Create your account, choose a plan, and start your 14-day trial. Your data stays isolated in a dedicated tenant.
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2
Set up your pipeline
Name your first pipeline, define stages that match how you actually sell, and connect your team.
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3
Start closing deals
Run contacts, tasks, and deals from one place — then layer email, billing, and projects as you grow.
Compare
Why ArrowConnect instead of another logo?
UK pricing you can quote to your accountant. One workflow from lead to invoice. No marketplace of paid add-ons to make core CRM work.
| ArrowConnect | HubSpot | Pipedrive | |
|---|---|---|---|
| From (GBP / user ballpark) | Plans from £15/mo ✓ | Free tier then steep jumps | Per-seat SaaS pricing |
| Pipeline + tasks | ✓ | ✓ | ✓ |
| Built-in UK-style VAT quotes | Roadmapped ◐ | Add-ons / ecosystem | Mostly via integrations |
| Projects + time → invoice | Roadmapped ◐ | Separate products | Via partners |
| Twilio-grade calling in-CRM | Roadmapped ◐ | Add-on / call providers | Calling via apps |
Full platform depth
Every capability below is tracked in features.config.php — flip to “live” as we ship. No vapour, no surprises.
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Contacts & Companies
Phase 1Full CRM records with custom fields, tags, saved segments, CSV import and export.
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Smart import & deduplication
Phase 1Column mapping, preview rows, and merge rules on email or company so CSVs and migrations land cleanly without duplicate nightmares.
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Pipeline & Deal Management
Phase 1Kanban, list, and forecast views. Multiple pipelines with custom stages and stale-deal alerts.
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Tasks & Activity
Phase 1Tasks with priorities and recurrence, plus a full activity timeline on every record.
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Workspaces & sign-in
Phase 1Isolated tenant per account, team invites, secure sessions, and password reset — the foundation the MVP build plan calls for before scaling modules.
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Files & attachments
Phase 1Upload quotes, scans, and specs against contacts, companies, and deals with sensible limits per plan — so delivery teams stop living in shared drives.
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Roles & access control
Phase 1Owner, admin, and member defaults with room to grow into pipeline-scoped and field-level rules — so agencies can onboard staff without oversharing revenue data.
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Lead Management
Phase 2Embeddable forms, CSV import, webhooks, scoring, round-robin assignment, and conversion to deals.
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Email & Sequences
Phase 2Mailbox sync, templates with merge tags, automated sequences, and opt-out compliance.
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Calendar & scheduling
Phase 2Team calendar, meeting types, and reminders linked to contacts and deals so follow-ups never live in a separate diary.
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Quotes & Invoicing
Phase 2Catalogue, VAT rates, quotes, PDFs, payment links, reminders, and credit notes.
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Audit log & data export
Phase 2Who changed what and when, retention controls, and structured exports so GDPR and UK client expectations are met without a separate compliance tool.
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REST API & webhooks
Phase 2Scoped API keys, outbound webhooks on deal and invoice events, and idempotent payloads so you can connect billing, websites, and internal tools without fragile scraping.
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Project Delivery
Phase 3Templates, time tracking, budget vs actual, client portal, and Gantt timeline.
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Twilio Calling
Phase 3Click-to-call, inbound routing, parallel mobile + browser ring, logging, and recording.
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Automation & Workflows
Phase 3Visual builder with triggers, conditions, and actions across leads, deals, and billing.
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Reporting & Dashboard
Phase 1Customisable widgets, pipeline value, revenue trends, and exportable reports.
Industries
Workflows shaped around real service delivery
Whether you sell retainers, site visits, or programmes, the same thread runs through: win the work, deliver it, get paid.
Agencies
Track prospects, proposals, and retainers in one pipeline. Hand off won work to delivery without re-keying client details.
Trades & field services
Stay on top of enquiries, quotes, and follow-ups. Tasks and call logging keep the team aligned when everyone is on the move.
Consultancies
Long sales cycles, multiple stakeholders, and recurring work — model it with pipelines, projects, and clear audit trails.
Health & wellness
Manage enquiries professionally, control who sees financial data, and keep communications consistent as you scale locations.
Put ArrowConnect in front of your next deal cycle
Start the trial, invite one teammate, and run a real opportunity through the pipeline — you will know inside a week if it fits.
FAQ
Questions before you buy
How does the 14-day free trial work?
You choose a plan and enter card details to start the trial. You get full access to that plan’s features. If you cancel before the trial ends, you are not charged.
Can I switch between monthly and annual billing?
Yes. Annual billing is charged upfront and reflects two months free versus paying monthly for a year. Plan changes follow the rules shown in your billing settings at launch.
Who owns my data?
Your account does. ArrowConnect is a processor under GDPR; you control export, deletion, and retention subject to the product’s deletion flows.
Is ArrowConnect suitable if I need Twilio calling?
Calling is planned for later phases and Pro-tier plans and above. The public roadmap on this page is updated as each capability goes live.
Do you support UK VAT on quotes and invoices?
Yes — multi-rate VAT, line-level tax selection, and clear net / tax / gross breakdown on PDFs are part of the invoicing roadmap.
What happens if I cancel?
You keep access until the end of the paid period, then the account is suspended. Data is retained for a defined grace window before permanent deletion, with email reminders.
Is there a discount code or referral programme?
Super-admin discount codes (Stripe-backed) and referral credit towards subscription invoices are specified for the production billing system.
Where is hosting and support based?
The product is designed for UK service businesses, hosted on UK-friendly infrastructure (20i StackCP per the build specification), with support via in-app chat at launch.
