Comprehensive IT management for enterprise teams—priced per technician for predictable, scalable costs. Boost security, minimize downtime, and support employees anywhere.
Atera’s AI agents don’t just assist, they act. From detection to resolution, they handle incidents and requests instantly, taking your IT management from automated to autonomous.
With AI now woven into its core, Atera centralizes your tools and boosts productivity through a modern, scalable architecture that enables faster, smarter work with less effort.
AI Copilot
AI Copilot is your intelligent IT companion, seamlessly extending your IT team’s capabilities without adding to headcount. With the power of Agentic AI, it helps technicians work faster and with greater accuracy.
IT Autopilot, an autonomous IT agent, instantly resolves IT issues anytime, anywhere. It empowers end users to self-serve, reduces IT workload by up to 40%, and minimizes incoming tickets.
Atera’s Network Discovery tool gives IT teams complete visibility of their IT infrastructure by mapping connected devices. This real-time monitoring identifies potential vulnerabilities, ensuring effective asset management and security.
Atera’s fully integrated, AI-powered ticketing and service desk solution provides intelligent recommendations, automated workflows, and seamless communication to streamline issue resolution and enhance IT support and customer service.
Atera’s real-time monitoring, remote access, automated patch management, and intelligent IT automations enable IT professionals to remotely detect, diagnose, and resolve issues before they cause operational disruptions, reducing downtime and eliminating the need for on-site troubleshooting.
Atera’s asset management capabilities empower IT professionals to efficiently track, manage, and audit assets through a centralized platform. With flexible custom asset fields, Atera simplifies asset tracking to enhance visibility, reduce manual effort, and improve operational efficiency.
Patch Management
Atera’s automated patch management streamlines the process of securing and optimizing IT environments. It scans, schedules, and deploys critical patches from a centralized dashboard while allowing for customizable patching policies to minimize disruptions.
Atera’s platform integrates with leading partners and offers built-in and add-on solutions, including security tools, backup, and MDM, to optimize performance and expand IT management capabilities.
Atera prioritizes security and compliance through robust protections that align with industry standards and best practices. Our AI-driven features, built on Microsoft’s Responsible AI principles empower IT teams to work efficiently while maintaining trust and compliance.
The depth of a full-stack platform with the power of AI
A better way to support work
With Autonomous IT support running in the background, employees get instant help. That means no waiting, no tickets, and no slowdown.
AI agents working for you
Atera’s AI agents work alongside your team to handle up to 40% of routine tasks autonomously.
Run your IT from one place
Atera unifies RMM, helpdesk, ticketing, and patching into a single, streamlined platform to give you full visibility and control.
A better way to support work
With Autonomous IT support running in the background, employees get instant help. That means no waiting, no tickets, and no slowdown.
AI agents working for you
Atera’s AI agents work alongside your team to handle up to 40% of routine tasks autonomously.
Run your IT from one place
Atera unifies RMM, helpdesk, ticketing, and patching into a single, streamlined platform to give you full visibility and control.
IT that runs smarter, with you or for you
Autopilot
Copilot
IT Autopilot
From automated to Autonomous IT
IT Autopilot goes beyond assistance and autonomously resolves issues on end-user devices with no hands needed.
Enterprise-grade IT support, 24/7
IT Autopilot delivers human-like assistance, not canned responses.
Context-aware intelligence
IT Autopilot taps into your knowledge base to solve issues your way.
Smarter daily workflows
IT Autopilot deploys apps, resets passwords, provides real-time insights, and more.
AI Copilot
Your AI assistant, built into your workflows
AI Copilot helps your IT team move faster with instant guidance and context-aware suggestions.
AI that works where you do
AI Copilot flags issues and suggests next steps, helping your team move faster with less guesswork.
Real-time, in-context support
From replies to resolutions, Copilot guides every step without breaking your flow.
Smart suggestions, no setup required
AI Copilot handles auto-replies, KB creation, root cause hints, and more to free up your time.
“The role of IT is very important in our college, especially with so much of our instruction now happening online—we we don’t have the luxury of downtime. Atera has been an invaluable tool, allowing us to monitor all campus devices and ensure our systems stay up and running 24/7.”
“Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future.”
Our platform is built with best-in-class security, data protection, and compliance standards, and our AI features are developed with transparency and governance at every step.
Works with the tools you already use
Atera integrates with your IT favorites from Microsoft Teams and Slack to Zapier and Bitdefender.