Fix What's Costing You Users with a UX Audit Built for SaaS

Your product has potential, but friction, drop-offs, and confusing flows are quietly killing conversions. We help SaaS teams uncover exactly where users struggle and what to fix first, so you can grow with confidence.


“We love working with Beon for the clarity and speed at which they work. They challenge us as a startup to think out of the box and yet in line with the development time frames.

- Rishi Jha, Hubler

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What We Do

Expert UX Audit & SaaS Design Services

From uncovering usability issues to redesigning critical flows, our services are built for SaaS teams that want to grow without guessing. Whether you need a one-time audit or an ongoing design partner, we have an engagement model that fits.

UX Research & Audit Services

Identify what is costing you users, conversions, and growth before you invest in a redesign.

  • Mapping Customer Journeys
  • UX Audits
  • Marketing & Sales Funnel Audit

UX & Product Design

End-to-end design for SaaS products and mobile apps, from concept to high-fidelity UI.

  • User Experience (UX) Design
  • Mobile App UI/UX
  • SaaS UI/UX
  • Usability Evaluation
  • Product Design & Development

Data & Analytics Services

Make product decisions backed by real user behaviour data, not assumptions.

  • Mixpanel Integration
  • SEO & Content Marketing
  • Google Analytics Management
  • Business Intelligence
  • Marketing Technology Data

Startup Leadership & Advisory

Strategic product and business guidance for early-stage founders and growing ventures.

SaaS UX Audit & Consulting

Is Your SaaS Leaking Revenue Through Poor UX?

Most SaaS products lose users not because of missing features, but because of friction no one has mapped. We specialise in identifying exactly where your product experience breaks down, and turning those findings into a clear, prioritised roadmap your team can act on immediately.

Through expert UX Audits, heuristic evaluations, and competitive benchmarking, we surface the hidden usability issues that stall activation, drive churn, and suppress conversions, backed by evidence rather than guesswork.

Whether you are a founder preparing for your next growth phase, a product team stuck on a plateau, or a business that has never had a dedicated UX lens, we bring 20+ years of cross-functional design experience to help you build products users actually want to use.

Saas UX design firm based in India
How it works

Our SaaS UX Audit & Design Process

A structured, four-step process designed to go from symptoms to solutions, giving you a clear picture of what is broken and a practical plan to fix it.

Discovery & Goal Alignment

We start by understanding your business objectives, target users, and the specific pain points you are trying to solve. This gives us the context to make every audit finding commercially relevant, not just technically correct.

UX Audit & Heuristic Evaluation

We conduct a structured review of your product using established usability principles, benchmarked against industry standards and your competitive set. Every friction point, confusing flow, and missed opportunity is documented with severity ratings.

Prioritised Findings & Recommendations

You receive a clear, jargon-free report with findings ranked by impact and effort. Quick wins are separated from strategic fixes, so your team knows exactly what to tackle first, whether you have a sprint or a quarter.

Design & Implementation Support

For teams that need more than a report, we roll up our sleeves and redesign the problem areas to from wireframes to high-fidelity UI. We stay involved through handoff to make sure the improved experience ships the way it was intended.

📅 Book a Free 30-Min Discovery Call
SaaS UX Consultant

“Less is More”

Beon was founded by Sunali Aggarwal, a seasoned entrepreneur, design practitioner, and visionary with decades of experience in Design, Technology, and Business. Having co-founded numerous startups, including Mobikwik.com, she's driven by a passion for design-led innovation and customer-centric sustainability. She is a Post Graduate from National Institute of Design (NID) Ahmedabad.

With an extensive background in product design and development, Sunali has collaborated with over 100 companies, guiding them to empathize with users and adopt a "Customer First" approach for product success. Her expertise in building startups from the ground up and belief in "Less is More" and "Lean Startups" has propelled growth for countless ventures.

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SaaS UX Audit & Consulting FAQs

  • Your activation or conversion rates are lower than expected, but you are not sure why.
  • Users drop off early, raise repeated support tickets, or struggle during onboarding.
  • You are about to redesign or scale and want to fix the right things before investing further.
  • You have never had an independent expert review your product experience end-to-end.
  • We work across B2B, B2B2C, and consumer SaaS products spanning web, mobile, desktop, and tablet platforms. Our sweet spot is products with complex workflows to think dashboards, onboarding flows, admin panels, and multi-step processes to where usability issues tend to compound and cost the most.
    You receive a structured report that documents every usability issue found, ranked by severity and business impact. Each finding includes the problem, the evidence behind it, and a concrete recommendation. We also provide a prioritised action plan so your team can start acting on insights immediately to not spend weeks decoding a dense document.
    Both. The UX Audit is a standalone service many clients use to get clarity before committing to a redesign. But if you want us to go further, we can move directly into redesigning the problem areas to wireframes, prototypes, and high-fidelity UI to so you are not left bridging the gap between findings and solutions on your own.
    A focused audit typically takes 2to4 weeks depending on the scope and complexity of your product. Pricing is project-based and depends on the number of flows reviewed and depth of analysis required. We offer a free 30-minute discovery call to scope the engagement and give you a clear estimate upfront to no surprises.
    Absolutely. We are set up to work as an extension of your existing team or as a fully independent external reviewer to whichever gives you more value. Many of our clients bring us in specifically because an outside perspective catches blind spots internal teams develop over time. We integrate with your workflow, communicate clearly, and keep handoffs clean.
    📅 Book a Free 30-Min Discovery Call

    Testimonials

    “Beon has excellent capabilities in Usability design.

    Tushar Bhatia

    Empxtrack

    "We interviewed many UI companies but finally settled on Beon Systems due to their strong references and the comfort we felt when speaking to the team."

    Hughes Systique Corp.

    Client

    "Beon's skills in User Experience Design have been extremely beneficial, especially for our ERP. The team is prompt, always meets deadlines, and is adaptable, amiable and creative."

    Mukul Kumar

    VP Research, ESS India

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    CONTACT US

    Based in India, servicing clients worlwide
    Let’s build the next best SaaS Product!

    Our Location

    Beon Des Tech Systems Pvt. Ltd. Plot No. 66 Phase 2 Industrial Area Panchkula 134113 Haryana, India

    Email us

    hello@beonsystems.com

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