We're Hiring!
Position: FULL TIME - Client Account Assistant
This is a self-employed position and an exciting opportunity for the right person to join our expanding team. The role is varied & flexible. You will be instrumental in looking after the client from initial enquiry through to completion of the installation.
A competitive hourly rate is offered as is the opportunity for you to develop your career and reach your full potential but most importantly come and join a happy work environment & a company that prides itself on its family ethos and delivering fantastic customer service.
An ESSENTIAL requirement is that you have an organised, practical approach and the ability to think on your feet, working closely with both clients and management to deliver quality installations.
About Us
ThePropertyStagers was founded by the Liv Conlon, UK Young Entrepreneur of the Year & 2x Best Selling Author, the company has been trading for 8 years. Find out more here
We work within a number of key sectors including; Renting Furniture/Staging for Residential Clients/Investors/Selling furniture to Investors in the Airbnb sector.
Our company ethos is to understand and address our customers needs and expectations and deliver a first class service that exceeds their expectations. We aim to inspire trust and commitment from others and we believe in working as a team.
The Position
You will be responsible for clients from initial email enquiry through to completion of the installation, including follow-up to ensure client satisfaction.
Managing client relationships and creating opportunities for repeat business is also key as well as developing & nurturing supply chain relationships.
*FULL TRAINING WILL BE PROVIDED
- Fluent in English
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It is ESSENTIAL that you have AN EYE FOR DETAIL and take immense pride in your everyday work
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You are looking to grow personally and professionally WITHIN a company (this is not for you if you're looking to do this on the side of growing your own business or for extra cash)
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You are disciplined in working from home and thrive working independently
- You embody an 'all hands on deck' work ethic, where no task is beneath you, if in alignment with the companies larger vision
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You MUST be tech savvy
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You possess a thorough & methodical approach to your work
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You thrive and are energised from communicating and speaking with clients
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You take initiative and and enjoying problem solving
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You are proficient in:
- Google Drive (Google Sheets, Docs)
- Google Mail
- Social Media (Facebook, Linkedin, Instagram)
- Activecampaign
- Stripe
Daily Activities
- Responding to initial enquiries (email, DM's and phone calls)
- Interacting with clients, supporting their requests via phone and email
- Preparing quotes and invoices for clients
- Ordering furniture and materials online for stock and projects
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Liaise with our furniture team & designers during installations
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Managing expenses, invoices and monthly finance reports
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Scheduling content to our social profiles
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Scheduling email campaigns via Activecampaign
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Assisting both Directors with any additional executive support and assistance
The Location
This is a remote position, you can be based anywhere in UK or Spain.
The Hours
Monday-Friday: 10am- 5pm (UK time)
Compensation
In line with industry standard + commensurate with experience
