FAQs

We offer a simple, zone-based subscription model tailored to Dubai’s rental market. Here’s a breakdown of our annual pricing by zone:

Why this pricing model?

• Zone-Based System: Reflects your property’s earning potential based on its location.
• Quarterly Payments: Offers clear visibility into costs with no hidden fees.
• Transparency: No revenue sharing or percentage-based deductions.

All plans include a full range of services to ensure hassle-free property management:

• Dedicated account manager for personalised support
• Professional photography and listing creation
• Strategic pricing tailored to your zone
• 24/7 guest communication and support
• Expert booking management
• Professional cleaning after every stay
• Direct payments to your account after each guest’s stay
• Access to our rental management app to monitor performance and reserve dates

We’re confident you’ll love our services, which is why we offer a three-month money-back guarantee. Here’s how it works:

• If you’re not satisfied with our services within the first 90 days, you can cancel and receive a full refund of your management subscription fee.
• This applies only to the core subscription fees and excludes additional fees like cleaning or maintenance charges.

Eligibility for the Money-Back Guarantee:

1. Three-Month Commitment: Your property must be enrolled for at least 90 consecutive days.
2. Availability: Your property must have 90% availability during this period to allow us to market and book it effectively.
3. Well-Maintained Property: The property must be kept in good condition with prompt maintenance responses.
4. Occupancy Rate: Our pricing automation must achieve at least a 60% occupancy rate during the 90 days.

Refund Process:

• You must provide a minimum of 30 days written notice during the initial 90-day period to qualify.
• Refunds will only be issued if all eligibility criteria are met.

This guarantee ensures your peace of mind and demonstrates our commitment to exceptional service.

Our team uses zonal analysis and market insights to develop a strategic pricing plan. We continuously optimise your rates to maximise bookings and income while keeping your property competitive.

You receive payments directly from Airbnb after each guest’s stay. There are no deductions from Bookable—100% of your booking revenue goes to you.

No, we operate on a subscription-based model. Unlike traditional management companies, we don’t take a percentage of your rental income.

Yes! With our rental management app, you can easily block out dates for personal use, ensuring your property is available when you need it.

We handle professional cleaning between guest stays to keep your property in pristine condition. If maintenance is required, we’ll coordinate repairs with your approval.

Yes, you can cancel your subscription with a 30-day notice. Please refer to our Terms of Service for more details on cancellations.

Yes, there is a one-time setup fee of AED 995. This includes:

• Listing account setup
• Professional photography
• Pre-property inspection
• Property setup before going live

Yes, we assist with obtaining the required DTCM (Department of Tourism and Commerce Marketing) permit for your property. Fees vary depending on the size and type of property.

Absolutely! With our rental management app, you can:

• Track bookings, revenue, and calendar availability
• Monitor guest communication
• Reserve specific dates for personal use

Not at all! Our team manages 24/7 guest communication, handling enquiries, check-ins, and any issues that may arise during their stay.

No problem! We’ll optimise your existing listing, connect it to our system, and ensure it’s aligned with our professional standards to maximise its potential.

Getting started is easy! Contact us at hello@bookable.ae or fill out the form on our website. Our dedicated account manager will guide you through the onboarding process.