https://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family-augment3d/62612/issue-importing-mvr-data-into-showfileFri, 05 Jun 2026 09:35:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:0962e989-b1d3-4929-8599-3f41e4c55326tommullinerHello, I am having an odd issue where I am trying to import an MVR file into my current show file to give the overheads Augmented XYZ position data from a Vectorworks file. No matter what I select from the import options, the data won't import. Tried from a console running as client and also offline on my mac. However, If I open another random show file of mine (the previous show I did) the MVR imports the XYZ data into the channels no problem! Go back to the current show file and it doesn't work - even with the same import settings. Is there something in the current show's file that would stop it from receiving the MVR's data? Running 3.3.8 on my mac and consoles Thanks, Tomhttps://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family/62611/3-3-8-last-cue-appears-in-red-when-intensities-downThu, 04 Jun 2026 20:42:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:825eb3c4-467c-4e5e-ba37-674f3e76f7a5krabeHi, if you set master of cuelist manual and fire a cue with intensities down the last cue appears in red in PSD.https://community.etcconnect.com/control_consoles/eos-family-consoles/i/feature-requests/select-active-should-select-channels-based-on-levels-underneath-effects-not-where-an-effect-currently-has-themThu, 04 Jun 2026 18:56:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:14cb6fec-05a2-47e0-b4ac-81908f5557f8JackmillIt's a little frustrating when an effect is running on certain channels, and [select active] omits channels that an effect has set to zero at the moment that I push [select active]. This can lead to frustrating random collections of channels that I then have to manually type in to get the selection I actually wanted. In my mind "active" should include channels that would have an active state if not for an effect adjusting its level.https://community.etcconnect.com/control_consoles/hog-lighting-controls/i/hog-feature-requests/hog-menu-on-legacy-hardwareThu, 04 Jun 2026 18:49:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:c09745a1-f6de-4c66-9765-57c96fb99d50paulschermerI like the Hog menu (config, preferences, network, et cetera) on the new hogs. I wouldn't mind giving up the Help button on Hog4 hardware to have the menu right there!main windowhttps://community.etcconnect.com/power_controls_and_distribution/f/f-drive-rx-system-design-tool/62609/power-supply-mismatchThu, 04 Jun 2026 18:31:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:76e9365c-0719-4392-8ab4-37d2cd212347WunderTool assigned 1800W PS to the system but the power bar below shows 2800W.https://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family/62590/bug-next-last-while-holding-flash/196631Thu, 04 Jun 2026 18:07:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:460fac8a-61aa-46ae-9d0d-593cbf546532Stanley OldenYeah works great in 3.3.9 now. Thankshttps://community.etcconnect.com/architectural_controls/f/unison-dimming-and-control/62606/dali-gateway/196629Thu, 04 Jun 2026 16:47:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:1d954b94-bc0d-4d23-a993-d041620c48eaChris StokesI was racking my brain when I saw this question. This is a super smart method to do that. Thanks for sharing it Tom!https://community.etcconnect.com/architectural_controls/f/unison-dimming-and-control/62606/dali-gateway/196628Thu, 04 Jun 2026 16:32:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:2531edfd-aa8d-41bb-bd16-6859b95c8cdbtom mcguireIf you save your concert file with everything setup and connected then disconnect the Dali Line from the gateway before you factory reset the gateway it will not reset the fixtures and they will retain their short addresses. Once the Gateway has been reset, power it down and reconnect the dali line then power up. It will discover all the Dali Ballasts and then you should be able to upload your concert file to the gateway and sub devices (Which should all have the original short addresses) again and should put all the DMX addresses back.https://community.etcconnect.com/architectural_controls/f/unison-dimming-and-control/62606/dali-gatewayThu, 04 Jun 2026 14:38:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:9f9fa36a-dfdd-4784-983c-4d0e24c306daDavid72561Is there a way to factory default the gateway without losing the DMX info that has been assigned to the ballasts? Or do I just need to accept the fact that I'll have to remap the ballasts?DaliGatewayhttps://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family-augment3d/62605/will-a3d-support-gaussian-splatting-via-gltf-file-format-extension-in-the-futureThu, 04 Jun 2026 12:46:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:28fbcfd4-22bb-4db3-bec8-73948f35db82empiireJust to premise this, I am in no way an expert in 3D-Modeling, photoscanning, filetypes, coding, and I'm sure that I am not able to grasp the full complexity of this topic. I am just generally tech curious, which is why I'm posting this open question to the eos/A3d dev team. From what I can tell, Gaussian Splatting seems to be the new big thing to be able to work with Photorealistic and lightweight 3D Models, with accurate lighting reflections. Right now, you can model photorealistic scenes in Blender/Unreal and import them into EOS just fine. But what sparks my interest with Gaussian Splatting using Photoscans is that you're able to capture the real world with great detail and with minimal Modeling required. To me, this sounds like it was meant to be used in Lighting Visualization. You can find some Online showcases at https://superspl.at/ It seems like earlier this year, Khronos Group announced an extension for the .glTF file format, which now seems to be able to support Gaussian splatting for 3d models https://www.khronos.org/news/press/gltf-gaussian-splatting-press-release Is this being considered as a possible feature for Augment3d, especially since it already supports .glTF imports? What are the possible downsides of this tech, which is not being talked about online? Is this not able to be implemented because of how A3d currently works under the hood? I find this new tech very interesting, and I'd love to hear back from you about this topic.https://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family/62590/bug-next-last-while-holding-flash/196627Thu, 04 Jun 2026 10:01:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:8603df76-a559-4227-9922-9f0de4b28ebbeos moderatorThank you for your report. This is now written up as [EOS-58387 Can no longer hold Shift+Full and press Next to quickly Flash through patched channels]https://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family/62604/can-i-safely-use-updaterator-for-firmware/196626Thu, 04 Jun 2026 09:53:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:1e2613f1-e7c7-4c52-9e4d-64e150e4c786eos moderatorUpdaterator updates fixtures and gateways, but not console components. For those you have to rely on the console's update mechanism. 3.3.8 doesn't have that piece of firmware anymore that in certain circumstances could lose the output license. 3.3.8 was released yesterday and is available at etcconnect.com/eos.https://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family/62604/can-i-safely-use-updaterator-for-firmwareThu, 04 Jun 2026 08:55:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:7778f04e-70d1-45f4-9b40-6f8ef4808525TheatermachineCan I safely use Updaterator for firmware updates to my Gadget/IonXe/Program wing etc. in the light of the pulled Eos update?https://community.etcconnect.com/networking/f/networking-discussions/62600/edmx-cem-control-issues/196624Thu, 04 Jun 2026 00:35:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:588c0fae-9cae-463d-9a4c-7aae3585a22dAdamKoeLeongEDMX is also known as Net2, and it's an older network protocol that ETC and Pathway gateways/nodes could use, prior to the development of sACN/Net3. Ion Xe consoles cannot output EDMX/Net 2, so unless you have other devices that use EDMX (such as gateways/nodes, or an ETC Unison Legacy architectural control system) on the network, turn off EDMX in the CEM+ control modules to reduce the potential for latency issues that are caused by having sACN and EDMX on the same network. If the system had been running for 8+ years with the Ion Classic, what changed when that console was unable to control the BBox racks? Was the Ion Classic upgraded to v3.x.x software, or is it the older model that's using Windows XP as its OS? - What firmware version(s) are the CEM+ control modules running? V3.1.3 is the current version, and it's recommended to update all of the dimmer racks to it. - Check the priority level of both consoles. If the Ion Xe is at a higher level than the Ion Classic, the dimmer racks will only respond to the Ion Xe when both consoles are active on the network. If both consoles are at the same priority, the dimmer racks will respond following highest-takes-precedence (HTP) arbitration for the sACN values.https://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family/62601/eos-v3-3-8-is-now-releasedWed, 03 Jun 2026 18:50:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:5c4af903-f2a6-42d5-9076-7c682c11b627Nick.GonsmanEos v3.3.8 is now released. It is an emergency patch build to remove a firmware installer for the “Intelligent Power Board IMX RT” module included in some consoles. Eos v3.3.7 was removed from distribution, and all other features and fixes represented in Eos v3.3.7 are present in v3.3.8. ETC recommends users on Eos v3.3.7 not install updates for the “Intelligent Power Board IMX RT” module, and update to Eos v3.3.8 immediately. For all other users, ETC recommends updating to Eos v3.3.8 as production schedules allow. To download software and release notes, visit https://www.etcconnect.com/eos-software Happy Programming! ~n~ ___________________________________________ Nick Gonsman Eos Family Product Managerhttps://community.etcconnect.com/networking/f/networking-discussions/62600/edmx-cem-control-issuesWed, 03 Jun 2026 14:47:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:24da991f-889e-4f56-8aca-5fd9af0b2f2cCondrekI'm troubleshooting a system that is causing some headscratching - hopefully someone here can help out. It's a networked system in two spaces, a proscenium theater & a blackbox theater. Each space has two CEM+ 96 space dimming panels controlled using EDMX. BBox dimmers are addressed to 1-192, Pros are 2001-2192. Pros space has in ION Xe and the BBox has an ION Classic. Everything runs back to a centralized network switch so each space essentially can be controlled by either console. The problem is in the control. The ION Classic in the BBox will not adjust the levels on the CEM panels for the BBox. If the ION Xe patches channels to 1-192 for the BBox, it WILL adjust levels in the BBox. Pinging the BBox dimmers from the ION Classic returns as successful. I've used a sACN viewer to verify activity from both consoles on the network and the Classic is adjusting levels in the 1-192 range. The CEM on the first 96 panel in the BBox is showing a "Config Mismatch 4" error. I've successfully sent the config from the Pros panels to the BBox panels but the error does not clear. What is this error and how do I clear it? What protocol is EDMX? Is it proprietary to ETC? I don't see any checkboxes on either console to activate/deactivate this protocol similar to how you would with sACN / ArtNet. Why would one console be successful with controlling a panel and the other will not? Is it a console age thing (Xe vs. Classic)? It should be noted that this system had been functional for 8+ years in this configuration.https://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family/62596/merge-addresses-only-without-updating-fixture-typesWed, 03 Jun 2026 10:03:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:846ca726-ae8a-478e-b604-aa555a82ad72empiireHi. We are planning to do a big re-addressing of the DMX fixtures in our Venue this summer (likely 100+ Fixtures). We have 8 showfiles, we would need to update. I would really like to be able to do this re-patching of addresses via a Merge while preserving all show data. I'm aware, that the Advanced patch only merge doesn't touch show data but afaik, it does update fixture types. This has caused me some big headaches in the past, where updated fixture types started strobing in every Cue/Preset. This has lead me to only re-patch addresses by hand since then. Updating addresses for channels by hand in multiple showfiles is going to be a pain, i would like to know how you guys would do it. Am i being to paranoid about fixture type updates? Is there maybe another workflow, which doesn't merge updated fixture types? Thanks.mergeaddressPatchhttps://community.etcconnect.com/architectural_controls/f/unison-dimming-and-control/62594/1-2-rack-mount-for-p-ts7-touchscreen/196617Tue, 02 Jun 2026 17:40:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:0ed27ff2-75e8-44db-b381-6b30dd0a3255Chris StokesWhile there is a 19" Rack Mont version, I have never seen or had a request for a 9.5" version. However if you really want one, contact an ETC dealer, as the ETC engineering department can create custom parts, but likely not going to be inexpensive. However if this is something in the future, as the Paradigm 5" screen comes out, that will fit in a standard 1 gang backbox and may be easier to find a stock plate for a half rack that could fit it.https://community.etcconnect.com/architectural_controls/f/unison-dimming-and-control/62594/1-2-rack-mount-for-p-ts7-touchscreenTue, 02 Jun 2026 16:40:00 GMTa7ac4d8e-197b-4214-ba03-8caf86a3094c:01bc6aeb-cf7d-4e3b-8c7d-7167998d7de3nickvincenty2Does anyone make a P-TS7 rack mount for a half-rack (9 1/2") space like those in a Stage Manager's desk? I've cut up lots of blank plates to do it but I'd rather have one I can just install. Or has anyone created a 3D printable one before I start going down that rabbit hole myself.ParadigmPST-7 touchscreeninstall