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Manychat FAQ: Everything you need to get started in 2026

9 days ago

Welcome to the Manychat Community!

Discover inspiration, solutions, and meaningful connections.

7,021 Topics
15,987 Replies
27,749 Creators

Start here

Hello! Here's everything you need to get started with this community

Q&A

Questions about using Manychat? Try searching here

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Explore how your peers are taking chat marketing to new heights

Highlights 🔥

Ready for Part 2? Let’s Build Your First Instagram Automation

Did you follow the steps of the Part 1 of this series? Amazing! That means you’re officially ready for the fun part. Let’s start with the part two!!!

Forum|Forum|1 day ago

270

Manychat updates ⭐️

Meta's deprecation of the Message Tags feature on Messenger

Hi all! 👋 Meta is deprecating the Message Tags feature on Messenger.What this means for you: Message Tags will no longer be available in Manychat.What

Messenger

Forum|Forum|5 days ago

78814

Follow to DM is now available on Mobile App!

Instagram

Forum|Forum|2 months ago

4326

🆕 Marketing Messages on Messenger

We have a new feature called Marketing Messages on Messenger! 🔥Marketing Messages is the new way you will be able to re-engage your audience on Messen

Messenger

Forum|Forum|1 month ago

2092

Activity feed
Categories

TedUp-and-Comer

General Q&A

Broadcast Message to Customer aint working

Selected Outside 24hours window, I have 10,708 subscribers to Broadcast However when i select Reason = Promo and Updates, my subscriber turns 0Anyone know what happened and how to fix it?

140

4 hours ago

steveloNew here

General Q&A

Facebook comment setup

I just set up a free account to see if this will work for me. I was able to add my Instagram account. When I added my Facebook business page it made a whole 2nd account it seems. When I am on the Facebook one I cant seem to send a dm when someone com

50

5 hours ago

juarezk9New here

Perguntas e respostas

você teria coragem SIM ou NAO ?

juarezk9New here

Bel.FUp-and-Comer

Trouble connecting to all social platforms

I’m currently trying to integrate ManyChat with our Meta account, but it’s showing that the account has already been linked. Unfortunately, we can’t locate which email address it was originally connected to.How can I remove the linked email some how

203

7 hours ago

Paulo GodoiNew here

Perguntas e respostas

Erro para conectar

Ao entrar na minha conta do Manychat, consegui conectar no facebook, mas da erro quando tento conectar no Instagram. Parece que o pedido foi enviado, mas não passa dessa parte.

50

8 hours ago

psicocentroUp-and-Comer

General Q&A

Issue conecting Whatsapp with Coexistence

Hi ,I'm running into an issue after disconnecting and reconnecting my WhatsApp Business Account (WABA) to Manychat. Here’s what happened: I originally had my WhatsApp number connected to Manychat and everything was working fine. The WABA was veri

50

8 hours ago

marcelogdlNew here

General Q&A

Lost Credit Line Access After Reconnecting WhatsApp to Manychat

Hi everyone,I'm running into an issue after disconnecting and reconnecting my WhatsApp Business Account (WABA) to Manychat. Here’s what happened: I originally had my WhatsApp number connected to Manychat and everything was working fine. The WABA

752

8 hours ago

EduChat Surfer

General Q&A

Me etsoy volvien loco!

Hola ME estoy volviendo loco! no se como conectar inatgram bien para poder envair mensajes de bienvenida a los nuevos seguidores y toda la info que encuentro yo creo qeu es antigua! teneiendo en cuenta que no tengo mucha idea! porfavor alguien me po

222

8 hours ago

ahbidabsUp-and-Comer

General Q&A

Can Manychat detect if someone shares an Instagram reel or Tiktok via DM to me?

I can see that in the Manychat live chat it is able to see the full DM conversations on my IG account which includes the reels that another user directly shared to me. However, i cant figure out how to trigger an automation when this happens, it onl

253

9 hours ago