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We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
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Recent Solutions
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879fa0be73f7041e18bc
Alexa turns my lights off
I have all my lights set to turn on when I say ‘good morning.’ They randomly turn off, and I don’t have any conflicting routines. Any ideas what I can do to fix this? I even asked Alexa and she told me I had turned them on again twice today!
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•03-01-2026 22:20:32
gregmaletic
"Thursday Night Football" product placement
I just bought a Ring doorbell a few days ago and so far, so good. Until I saw the plugs for Thursday Night Football in the LiveCam view. (See photo.) In case it's not clear: these are canned responses, built-in to the app, that will play automatically to the person at my door if I tap them. They ha
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•29-12-2025 20:15:01
user_9ca82c
Approved Exchange Failed - Missing Cameras
I’ve been a long-time Ring customer and chose to continue using Ring for a new home build because my family relies on it. This home was specifically built to be fully handicap-accessible to support my child, who has Autism and Rett Syndrome and is non-verbal, so dependable security coverage is very
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•12-12-2025 04:54:46
Recent Discussions
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user_fd8e48
Subscription suggestion
I'd like to make a suggestion for a new subscription option. I spend a lot of time at home and often don't require all of the extra features included with paid subscriptions. I would like to suggest a pay for a day option for when I go out for a full day. 24 hours for Premium services for say £1 or
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•13-01-2026 09:31:11
user_6befdd
Dispute support |dispute HelpDesk
To dispute a charge with , you can utilize the following methods: 1. Contact : To dispute a charge on , start by checking "My Trips" in your account for b𝖔𝖔king details, then call customer service (U US +1(833)-(488)-(64.98) 🗽 • / 🎧 UK help line: 1 (855)-718-(1238) 📟
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•13-01-2026 06:01:33
user_e2fdf9
Ring Bridge 2nd Gen
I was originally able to add the device to my app but was not able to connect any of lights to it so I removed it. Since I removed it I am no longer able to add it back to my app. When I try to connect it the app just continuously asks if the light is flashing blue. It is so I select ‘it’s flashing
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•13-01-2026 05:39:48
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