caredfor

Patient Engagement Features

CaredFor, Part of the ContinuumCloud, helps organizations better connect with patients, alumni, and families to reduce attrition and improve outcomes through a supportive, secure online platform.

Patient Engagement Platform That Strengthens the Care Experience

CaredFor Product Features

Empower clients, support staff efficiency, and improve outcomes with a modern, integrated patient engagement solution designed for behavioral health and human services organizations. ContinuumCloud delivers secure communication, streamlined access to care, and tools that help individuals stay connected throughout their treatment journey.

Peer Support Community

A Complete Suite of Patient Engagement Tools

Make it easy for clients to schedule appointments, interact with providers, and manage care from anywhere.

Client Portal

  • Self-service appointment scheduling
  • Secure messaging with providers
  • Access to documents, treatment plans, and assigned tasks
  • Online forms, assessments, and consents
  • View upcoming appointments and reminders

Mobile-Friendly Experience

  • Access the portal from any device
  • Real-time updates to schedules and messages
  • Notifications for new tasks, documents, or provider messages
woman on smartphone
woman on smartphone

Peer Support Community

A Complete Suite of Patient Engagement Tools

Make it easy for clients to schedule appointments, interact with providers, and manage care from anywhere.

Client Portal

  • Self-service appointment scheduling
  • Secure messaging with providers
  • Access to documents, treatment plans, and assigned tasks
  • Online forms, assessments, and consents
  • View upcoming appointments and reminders

Mobile-Friendly Experience

  • Access the portal from any device
  • Real-time updates to schedules and messages
  • Notifications for new tasks, documents, or provider messages
woman on smartphone and laptop

Encrypted Messaging

Improve Communication With Secure, Compliant Messaging

Keep providers and clients connected between appointments while maintaining full compliance.

  • HIPAA-compliant, secure provider–client communication
  • Role-based access to protect sensitive information
  • Messaging triage and routing to appropriate staff
  • Automated Alerts & Notifications

Appointment confirmations and reminders

  • Scheduling updates
  • Task and form reminders
  • Broadcast announcements for groups or programs

Telehealth Made Simple

Integrated Telehealth for Convenient, Flexible Care

Deliver virtual services with a fully integrated telehealth platform designed for behavioral health.

  • One-click video sessions from the client portal
  • HIPAA-compliant encrypted video
  • No downloads required for clients
  • Auto-launch from EHR schedules

Tools for Providers

  • Screen sharing, progress notes, and documentation tools
  • Virtual waiting rooms
  • Customizable session duration and access
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Telehealth Made Simple

Integrated Telehealth for Convenient, Flexible Care

Deliver virtual services with a fully integrated telehealth platform designed for behavioral health.

  • One-click video sessions from the client portal
  • HIPAA-compliant encrypted video
  • No downloads required for clients
  • Auto-launch from EHR schedules

Tools for Providers

  • Screen sharing, progress notes, and documentation tools
  • Virtual waiting rooms
  • Customizable session duration and access
woman on smartphone

Online Intake & Pre-Visit Forms

Digital Forms, Intake, and Assessments

Reduce paperwork and streamline workflows with digital tools designed to help clients engage more easily.

  • Secure completion before appointments
  • Instructions and required documentation sent automatically
  • Digital signatures and form attachments
  • Assessments & Outcomes Tracking

Standardized screening tools

  • Automated scoring and assignment
  • Real-time results pushed directly to the EHR
  • Support for client-reported outcomes (CROs)

Care Pathway Tools

Support Client Success With Guided Care Pathways

Create structured, step-by-step experiences that help clients stay engaged throughout treatment.

  • Educational content and resources
  • Self-guided tasks and activities
  • Milestone-based progress tracking
  • Automated check-ins and reminders

Program-Specific Customization

  • Tailor pathways for substance use, mental health, youth programs, and more
  • Assign tasks based on level of care or treatment phase
  • Monitor completion rates and adherence
woman on smartphone
woman on smartphone

Care Pathway Tools

Support Client Success With Guided Care Pathways

Create structured, step-by-step experiences that help clients stay engaged throughout treatment.

  • Educational content and resources
  • Self-guided tasks and activities
  • Milestone-based progress tracking
  • Automated check-ins and reminders

Program-Specific Customization

  • Tailor pathways for substance use, mental health, youth programs, and more
  • Assign tasks based on level of care or treatment phase
  • Monitor completion rates and adherence
woman on smartphone

Engagement Analytics

Stronger Outcomes Through Engagement Insights

Gain visibility into client participation, communication, and progress with real-time analytics.

  • Track portal logins, message activity, and task completion
  • Identify clients at risk of disengagement
  • Monitor telehealth utilization
  • Run reports on outcomes and engagement trends

Actionable Dashboards

  • Supervisor views for caseload tracking
  • Program-level insights
  • Exportable reports for audits and funders

Integrated Workflows

Seamless Integration With Welligent EHR

ContinuumCloud’s patient engagement tools connect directly with the Welligent EHR for a unified experience.

  • Appointments sync automatically
  • Forms and assessments populate charts
  • Client messages appear in communication logs
  • Telehealth visits link directly to documentation

Better Staff Efficiency

  • Reduce duplicate data entry
  • Improve communication across teams
  • Ensure accurate, up-to-date client information
man on smartphone
man on smartphone

Integrated Workflows

Seamless Integration With Welligent EHR

ContinuumCloud’s patient engagement tools connect directly with the Welligent EHR for a unified experience.

  • Appointments sync automatically
  • Forms and assessments populate charts
  • Client messages appear in communication logs
  • Telehealth visits link directly to documentation

Better Staff Efficiency

  • Reduce duplicate data entry
  • Improve communication across teams
  • Ensure accurate, up-to-date client information
woman on smartphone

Secure & Compliant Framework

Compliance, Security & Reliability Built In

Protect client data while supporting high-volume engagement across programs.

  • HIPAA & 42 CFR Part 2 compliant
  • Encrypted messaging, video, and data storage
  • Audit trails and user-based permissions
  • SOC 2 compliant cloud infrastructure

High Availability

  • Reliable performance for remote and hybrid teams
  • Real-time data sync to avoid workflow bottlenecks

Complete Your Platform

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Designed to Support a Continuum of Care

Welligent, DATIS, and CaredFor come together to create a unified platform that supports every layer of your organization. Welligent streamlines clinical documentation and care delivery, DATIS strengthens workforce and operational management, and CaredFor enhances client engagement and connection. Combined, they reduce administrative burden and create a seamless continuum of care from staff to services to client support.

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