Operational Efficiency
In behavioral health, patient engagement isn’t just a buzzword. It's a cornerstone of successful healthcare outcomes. As healthcare models shift to patient-centered care, the role [...]
In ContinuumCloud’s 2024 Behavioral Health Industry Report, industry leaders indicated that recruiting was one of their biggest organizational concerns. It’s no surprise, considering that behavioral health [...]
n behavioral healthcare, electronic medical records (EMR) are helpful for managing patient records. However, with technological advancements and more demand for data-driven decision-making, there’s a [...]
Patient care delivery has undergone remarkable changes since the COVID-19 pandemic. One noticeable shift has been the emergence of telehealth, allowing consultations, diagnoses, and treatments [...]
In behavioral health and human services (BHHS), technology has evolved rapidly to provide more personalized and outcome-focused care. Central to this progression is the meticulous [...]
Certified Community Behavioral Health Clinics (CCBHCs) play more than just a crucial role in the behavioral health landscape; they also serve as pivotal cornerstones within [...]
Mental illness is far too common in the United States. According to the 2023 State of Mental Health in America report from Mental Health America (MHA), more [...]
The healthcare industry continues to shift toward patient-centered care, and patient activation has emerged as a critical concept for improving health outcomes. Activation refers to [...]
There’s no doubt that digital transformation has impacted virtually every industry on the planet — and the field of behavioral health and human services is [...]
The complexities of mental health issues require effective treatment plans to provide a high level of care. A mental health treatment plan details a customized, [...]
Compassion fatigue and burnout are both problems that frequently plague helping professions like behavioral health and human services. Employees in these industries spend long hours [...]
When it comes to therapy, patient engagement is integral in determining the success of treatment. Engaged patients are more likely to adhere to their treatment [...]
Clinical decision support (CDS) is a technology-enabled process that helps healthcare providers make more informed decisions at the point of care. It uses various forms [...]
Many healthcare organizations are making the shift from paper records to an electronic health record (EHR) system, and it’s no wonder why. Implementing an EHR [...]
Behavioral health and human services organizations are increasingly using technology like patient engagement platforms to improve patient outcome measures. Why? Because these applications give patients [...]
Clinicians working in the behavioral health and human services field have a lot to juggle. From patient engagement to records and billing, a lot of [...]
No longer tethered to a physical location, today’s employees can work from just about anywhere in the world. In fact, the International Data Corporation projects that mobile [...]
Financial concerns along with patient access and staffing shortages were the three major challenges behavioral health leaders faced in 2021, according to a report by HealthLeaders [...]
Workforce planning is a top concern for behavioral healthcare organizations. The behavioral health and human services industry is traditionally an understaffed and underfunded field, so [...]
From geography, socioeconomics, and culture to gender, race, ethnicity, and age, there are many variables that can influence the treatment and recovery of substance use [...]
A health care organization's compliance efforts, treatment plans, outcomes, and financial success depend on solid clinical documentation. A comprehensive, accurate, and timely clinical record ensures [...]
During the height of the COVID-19 pandemic, many therapists stopped seeing patients in their offices and virtual counseling or online therapy became more widely available. [...]
Whether you run an outpatient behavioral health clinic or a human services agency, improving patient support is always a priority. Patient support refers to tools [...]
When patients fail to attend appointments, resources are wasted and work schedules are disrupted. Health care staff must spend time filling vacant slots with other [...]
When it comes to investing in mental health software, it’s important to make sure you're getting a good ROI. Quality behavioral health software will be [...]
Without accurate, complete, and timely documentation, none of the work that behavioral health practitioners do would be possible. Clinical documentation in an electronic health record [...]
As the health care industry transitions to a value-based care model, there is a growing need for providers to engage patients throughout the continuum of [...]
If you’ve come across the term “HCM” recently, you may be a little confused. The acronym is often mistakenly used interchangeably with other terms such [...]
Electronic health record systems (EHRs) consist of patient records, practice management resources, and communication tools that can be accessed securely by authorized users. Some EHRs [...]
ContinuumCloud’s first annual conference just passed, featuring thought leadership on a variety of topics pertinent to the behavioral health and human services space. We heard [...]
This DATIS blog article, “Four ways Leaders can cultivate a customer-focused culture!“, was originally posted by Leadership Hospitality, on April 13th, 2016 and was reposted with permission. In [...]
Behavioral Holdings, formed by Battery Ventures, announces new name – ContinuumCloud – to offer a spectrum of cloud-based solutions and services for health and human [...]
Another year is winding down. It’s a time full of reflection and anticipation for the future. And for human services organizations, this means taking a [...]
Many human services organizations are already well-aware of the challenges of managing a somewhat dispersed workforce. These challenges were amplified this year as more organizations [...]
Every organization, big or small, needs a human resources department at the center of its operations. An organization’s success largely depends on its HR department’s [...]
No organization that values its reputation can function without taking care of its employees. Employees are an asset. The goal of efficient human resource management [...]
Human capital management is an essential part of human resource management and can make a massive difference in an organization’s success or failure. This concept may [...]
Position management, also called Position Control, is a way of organizing your workforce by position rather than by employee. This method offers some unique advantages to [...]
Operational effectiveness is a top concern from both a finance and an operational perspective. While a finance executive might be concerned about efficiencies in order [...]
Shopping for a new HR and Payroll system for your entire organization is quite an undertaking. It likely involves numerous decision makers weighing in at [...]
When’s the last time you took a hard look at your recruiting management strategy? Many organizations are so busy just trying to keep their heads [...]









































