Plugin Documentation
Submit Support Ticket
For Premium Users Only
Free Plugin Support
(Get a solution in 4-10 working days)
Free Plugins
For our free plugins available on WordPress.org, please post your support requests on their respective plugin pages. Free support is provided within 4-10 working days, based on availability.
Cool Timeline
Create stunning horizontal & vertical story timelines easily.
20,000+
Active Installs
(330+)
Timeline Block For Gutenberg
Create engaging vertical/horizontal timeline blocks effortlessly.
9,000+
Active Installs
(10+)
Timeline Widget For Elementor
Show Events Calendar events in stunning, flexible layouts on your Divi site.
70,000+
Active Installs
(240+)
FAQ's
How can I get support for your plugins?
If you’re using a premium plugin, click Create Support Ticket to get direct help from our team, usually within 24–48 hours. For free plugins, you can use Free Support to post your issue on the plugin’s WordPress.org support page, replies typically take 4–10 working days.
Do you regularly update and maintain the Cool Timeline plugins?
Where can I view guides and docs for all your timeline plugins?
You can access the complete documentation for all our plugins, including Cool Timeline Pro, Timeline Block Pro, Timeline Widget Pro, and Timeline Module for Divi by visiting here: Documentation
Can I check live demos of the Cool Timeline plugins?
Yes, you can explore all live demos of our timeline plugins to see how different layouts, designs, and features work in real time. Visit our demo page here.
How can I transfer my plugin license to a new domain?
To move your license to another domain, simply log in to your account and open this link: https://my.coolplugins.net/account/manage-license/. In your account area, you’ll see the Manage License button, where you can update the domains connected to your license.
Can I try the free versions of Cool Timeline plugins?
Yes, you can test all our Cool Timeline plugins before purchasing. Simply install the free versions from WordPress.org and try them on your website:
- Cool Timeline: Create beautiful vertical and horizontal timelines with ease.
- Timeline Widget for Elementor: Add interactive timelines directly inside Elementor pages.
- Timeline Module for Divi: Build custom story timelines within the Divi Builder.
- Timeline Block for Gutenberg – Easily create responsive timelines using the Gutenberg editor.
What is your refund policy for plugin purchases
We offer a 14-day risk-free money-back guarantee on all premium plugin purchases. If you’re not satisfied, just contact us and we’ll process your refund.
Read our refund policy here
