Configuration Guide for CleverTap Regions

Understand how to configure CleverTap data center regions.

Overview

Data centers help store, process, or distribute large amounts of data. We offer data processing and storage flexibility in Europe, India, the United States, Singapore for our customers who need in-region storage and processing for regulatory compliance.

In addition to these regions, CleverTap has recently set up the infrastructure in Indonesia and Middle East (UAE) AWS regions to help Indonesia and Middle East customers in the Fintech and Healthtech space to have their data processed and stored in these regions.


📘

Region for CleverTap Essentials Plan

The default region code applicable for CleverTap Essentials plan is EU.


Identify Region Code

Refer to the following table to identify the region for your account:

Refer to the following table for region key values:

RegionValue
Indiain1
Singaporesg1
United States (U.S)us1
Indonesiaaps3
Middle East (UAE)mec1
Europe (default region)You can skip adding the region key.

Enable CleverTap Region

To enable the processing and storage in our regional data center, perform the following two steps:

  1. Contact CleverTap to enable your account's data center region feature.
  2. Complete the configuration steps for each platform you use CleverTap with.

Android

To integrate CleverTap into your Android application, refer to the Android Quick Start Guide.

To enable the CleverTap region, add the following snippet in your AndroidManifest.xml file between the <application></application> tags:

<meta-data 
android:name="CLEVERTAP_REGION" 
android:value="in1"/>
<meta-data 
android:name="CLEVERTAP_REGION" 
android:value="sg1"/>
<meta-data 
android:name="CLEVERTAP_REGION" 
android:value="us1"/>
<meta-data 
android:name="CLEVERTAP_REGION" 
android:value="aps3"/>
<meta-data 
android:name="CLEVERTAP_REGION" 
android:value="mec1"/>
No action needed.

iOS

To integrate CleverTap into your iOS application, refer to the iOS Quick Start Guide.

To enable the CleverTap region, in your Info.plist file, add a new CleverTapRegion key of type string under the Information Property List.

1316

Add the 'CleverTapRegion' Key

Refer the following table for CleverTapRegion key values:

RegionValue
Indiain1
Singaporesg1
United States (U.S)us1
Indonesiaaps3
Middle East (UAE)mec1
Europe (default region)You can skip adding the CleverTapRegion key.

KaiOS

To integrate CleverTap into your KaiOS application, refer to the KaiOS Integration Guide.

To enable the CleverTap region, use the following code:

clevertap.init("<Project ID>", "in1")
clevertap.init("<Project ID>", "sg1")
clevertap.init("<Project ID>", "us1")
clevertap.init("<Project ID>", "aps3")
clevertap.init("<Project ID>", "mec1")
No action needed.

Web

To integrate CleverTap into your website, refer to the Web Quick Start Guide.

To enable the CleverTap region, add a region element to the clevertap object as shown in the following code (second line):

<script type="text/javascript">
     var clevertap = {event:[], profile:[], region : 'in1', account:[], onUserLogin:[], notifications:[], privacy:[]};
 clevertap.account.push({"id": "CLEVERTAP_ACCOUNT_ID"});
 (function () {
 var wzrk = document.createElement('script');
 wzrk.type = 'text/javascript';
 wzrk.async = true;
 wzrk.src = ('https:' == document.location.protocol ? 'https://d2r1yp2w7bby2u.cloudfront.net' : 'http://static.clevertap.com') + '/js/clevertap.min.js';
 var s = document.getElementsByTagName('script')[0];
 s.parentNode.insertBefore(wzrk, s);
  })();
</script>
<script type="text/javascript">
     var clevertap = {event:[], profile:[], region : 'sg1', account:[], onUserLogin:[], notifications:[],privacy:[]};
 clevertap.account.push({"id": "CLEVERTAP_ACCOUNT_ID"});
 (function () {
 var wzrk = document.createElement('script');
 wzrk.type = 'text/javascript';
 wzrk.async = true;
 wzrk.src = ('https:' == document.location.protocol ? 'https://d2r1yp2w7bby2u.cloudfront.net' : 'http://static.clevertap.com') + '/js/clevertap.min.js';
 var s = document.getElementsByTagName('script')[0];
 s.parentNode.insertBefore(wzrk, s);
  })();
</script>
<script type="text/javascript">
     var clevertap = {event:[], profile:[], region : 'us1', account:[], onUserLogin:[], notifications:[], privacy:[]};
 clevertap.account.push({"id": "CLEVERTAP_ACCOUNT_ID"});
 (function () {
 var wzrk = document.createElement('script');
 wzrk.type = 'text/javascript';
 wzrk.async = true;
 wzrk.src = ('https:' == document.location.protocol ? 'https://d2r1yp2w7bby2u.cloudfront.net' : 'http://static.clevertap.com') + '/js/clevertap.min.js';
 var s = document.getElementsByTagName('script')[0];
 s.parentNode.insertBefore(wzrk, s);
  })();
</script>
<script type="text/javascript">
     var clevertap = {event:[], profile:[], region : 'aps3', account:[], onUserLogin:[], notifications:[], privacy:[]};
 clevertap.account.push({"id": "CLEVERTAP_ACCOUNT_ID"});
 (function () {
 var wzrk = document.createElement('script');
 wzrk.type = 'text/javascript';
 wzrk.async = true;
 wzrk.src = ('https:' == document.location.protocol ? 'https://d2r1yp2w7bby2u.cloudfront.net' : 'http://static.clevertap.com') + '/js/clevertap.min.js';
 var s = document.getElementsByTagName('script')[0];
 s.parentNode.insertBefore(wzrk, s);
  })();
</script>
<script type="text/javascript">
     var clevertap = {event:[], profile:[], region : 'mec1', account:[], onUserLogin:[], notifications:[], privacy:[]};
 clevertap.account.push({"id": "CLEVERTAP_ACCOUNT_ID"});
 (function () {
 var wzrk = document.createElement('script');
 wzrk.type = 'text/javascript';
 wzrk.async = true;
 wzrk.src = ('https:' == document.location.protocol ? 'https://d2r1yp2w7bby2u.cloudfront.net' : 'http://static.clevertap.com') + '/js/clevertap.min.js';
 var s = document.getElementsByTagName('script')[0];
 s.parentNode.insertBefore(wzrk, s);
  })();
</script>
<script type="text/javascript">
     var clevertap = {event:[], profile:[], account:[], onUserLogin:[], notifications:[], privacy:[]};
 clevertap.account.push({"id": "CLEVERTAP_ACCOUNT_ID"});
 (function () {
 var wzrk = document.createElement('script');
 wzrk.type = 'text/javascript';
 wzrk.async = true;
 wzrk.src = ('https:' == document.location.protocol ? 'https://d2r1yp2w7bby2u.cloudfront.net' : 'http://static.clevertap.com') + '/js/clevertap.min.js';
 var s = document.getElementsByTagName('script')[0];
 s.parentNode.insertBefore(wzrk, s);
  })();
</script>

Refer the following table for region key values:

RegionValue
Indiain1
Singaporesg1
United States (U.S)us1
Indonesiaaps3
Middle East (UAE)mec1
Europe (default region)You can skip adding the region key.

API

To get started with the CleverTap APIs, refer to API Overview.

The following table lists the API endpoints based on your data center region:

RegionAPI EndpointCleverTap Dashboard URL
Indiain1.api.clevertap.comhttps://in1.dashboard.clevertap.com/login.html
Singaporesg1.api.clevertap.comhttps://sg1.dashboard.clevertap.com/login.html
United Statesus1.api.clevertap.comhttps://us1.dashboard.clevertap.com/login.html
Indonesiaaps3.api.clevertap.comhttps://aps3.dashboard.clevertap.com/login.html
Middle East (UAE)mec1.api.clevertap.comhttps://mec1.dashboard.clevertap.com/login.html
Europe (default region)api.clevertap.comhttps://eu1.dashboard.clevertap.com/login.html

Here is a cURL example showing how to make an API call to CleverTap's data center regions:

curl "https://in1.api.clevertap.com/1/events.json?cursor=CURSOR" \
-H "X-CleverTap-Account-Id: ACCOUNT_ID" \
-H "X-CleverTap-Passcode: PASSCODE" \
-H "Content-Type: application/json"
curl "https://sg1.api.clevertap.com/1/events.json?cursor=CURSOR" \
-H "X-CleverTap-Account-Id: ACCOUNT_ID" \
-H "X-CleverTap-Passcode: PASSCODE" \
-H "Content-Type: application/json"
curl "https://us1.api.clevertap.com/1/events.json?cursor=CURSOR" \
-H "X-CleverTap-Account-Id: ACCOUNT_ID" \
-H "X-CleverTap-Passcode: PASSCODE" \
-H "Content-Type: application/json"
curl "https://aps3.api.clevertap.com/1/events.json?cursor=CURSOR" \
-H "X-CleverTap-Account-Id: ACCOUNT_ID" \
-H "X-CleverTap-Passcode: PASSCODE" \
-H "Content-Type: application/json"
curl "https://mec1.api.clevertap.com/1/events.json?cursor=CURSOR" \
-H "X-CleverTap-Account-Id: ACCOUNT_ID" \
-H "X-CleverTap-Passcode: PASSCODE" \
-H "Content-Type: application/json"
curl "https://api.clevertap.com/1/events.json?cursor=CURSOR" \
-H "X-CleverTap-Account-Id: ACCOUNT_ID" \
-H "X-CleverTap-Passcode: PASSCODE" \
-H "Content-Type: application/json"
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Please verify important info."])])}adjustTextareaHeight(){const e=this.textareaRef;e&&(e.style.height="auto",e.style.height=`${Math.min(e.scrollHeight,200)}px`)}handleKeyDown(e){e.key==="Enter"&&!e.shiftKey&&(e.preventDefault(),this.handleSend())}handleSend(){const 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event:",e)}))}},v([y({type:Object,required:!0}),f("design:type",Object)],F1.Widget.prototype,"config",void 0),v([y({type:Boolean,default:!1}),f("design:type",Boolean)],F1.Widget.prototype,"debug",void 0),v([hn("chatThread"),f("design:type",typeof(f8=typeof Y1<"u"&&Y1)=="function"?f8:Object)],F1.Widget.prototype,"chatThreadRef",void 0),v([ds("widgetRuntime"),f("design:type",Object),f("design:paramtypes",[])],F1.Widget.prototype,"runtime",null),v([ge("widgetRuntime",{immediate:!0}),f("design:type",Function),f("design:paramtypes",[]),f("design:returntype",void 0)],F1.Widget.prototype,"onRuntimeChange",null),F1.Widget=v([Z1({name:"Widget",components:{ChatThread:Y1,ChatRuntimeProvider:Mt,WidgetHeader:De}})],F1.Widget);function h8(){try{const t=new Fn,e=document.createElement("div");e.id="ask-ai-root",document.body.appendChild(e),new l1({render:n=>n(F1.Widget,{props:{config:t}})}).$mount("#ask-ai-root")}catch{}}return document.readyState==="loading"?document.addEventListener("DOMContentLoaded",h8):h8(),window.AskAIWidget={Widget:F1.Widget,WidgetConfig:Fn},F1.WidgetConfig=Fn,Object.defineProperty(F1,Symbol.toStringTag,{value:"Module"}),F1}({});