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Power of Generative AI
One to rule them all
The holy grail of insights
Easy peasy configuration
Single source of truth

AI Feedback Analyzer 🌟

Your voice, our tool, and the magic of AI, all together in one app.

Inspiration 💭

One day, our Product department, reminiscent of heroes from ancient legends, stumbled upon a mysterious power embedded in the voices of our users 🗣. These echoes from days gone by beckoned from digital corners, yearning for acknowledgment. Embracing a user-centric approach, we took on this epic task. Yet, every grand quest requires tools 🛠. With the essence of time being our most treasured resource, we couldn't scrutinize each voice in detail. That's when the legend of AI, known for its unparalleled text deciphering abilities, came to our aid. We set forth to design a tool, marrying it with JSM, our feedback battleground, to comprehend every hint and nuance from our users.

What it does 🔍

Our tool seamlessly integrates with JSM or Jira Cloud projects. With an uncanny precision, it scours through reports and comments, mining for the golden nugget - feedback ⭐. On striking gold, it dons its detective hat 🕵️, identifying products, categorizing feedback under themes like "functionality", "usability", and so on, and atomizing them into subcategories, summaries, solutions, and even gauging user emotions. Its masterpiece? A dazzling board elucidating customer insights, with filters for those yearning to dive deep!

How we built it 🏗

Our technological marvel comprises three key pillars. At its core lies the forge application - a bastion of data security 🛡. But every fortress needs connectivity, and that's where our "back office" steps in, bridging the forge to the enigmatic world of OpenAI Api. Together, they spin a tale of automation and precision, making feedback our foremost business comrade!

Challenges we ran into ⛰

Getting OpenAI's LLM to consistently respond in a predictable manner was akin to herding cats 🐱. But with some clever prompt engineering, we mastered the art. The outcome? Smooth, predictable automations!

Accomplishments that we're proud of 🏆

Delivering such an intricate app in record time stands atop our list. Adopting an 'Ultra Agile' ethos, our sprints were lightning-fast, and meetings turned into strategy huddles. Our team's communication was at warp speed, and the camaraderie? Electrifying! ⚡ Decisions, both micro and macro, were instantaneous. We were more than just a team; we operated like a finely tuned engine!

What we learned 📚

This odyssey taught us the art of viewing things from our user's perspective. A revelation? Speed wasn't paramount. A slight delay was an acceptable trade-off for other victories. Our users schooled us, emphasizing that sometimes conventional importance might not resonate with actual needs.

What's next for AI Feedback Analyzer 🚀

This is just the beginning! Post CG, we aim for the Marketplace. Our eyes are set on recruiting early adopters to test our app's mettle in real-world scenarios. Feedback remains our guiding light 💡. Our ultimate aspiration? Perfecting our product-market fit and gathering a dedicated team to steer our creation towards unparalleled heights. The horizon looks promising! 🌅