TeleHelp

Inspiration

We were inspired by our conversations with real-life healthcare professionals who expressed their desire for apps that could make Telehealth easier. Additionally, our own experiences with grandparents and other immunocompromised individuals who are struggling to receive healthcare during this pandemic made us realize how revolutionary Telehealth could be for people like them.

Telehealth is in high demand during Covid-19 because many patients cannot physically go into a doctor’s office. Because of the high demand and the large number of patients, we wish to expedite the process for both patients and healthcare providers.

While other apps exist to help connect patients with doctors virtually (e.g. Lemonaid) and to record health data (e.g. Apple Health), our app aims at training users to monitor their health at home, promote health awareness, and expedite modern telehealth appointments by providing doctors with patient data prior to the appointment. This will help both doctors and patients make more informed decisions about health and will be more efficient about doing so.

A typical user might live in a rural area 2 hours away from a hospital. It is in their best interest to schedule a telehealth appointment before going into the hospital to spare them from a long drive, unless it is absolutely necessary. Other users may be immunocompromised or elderly people and scared to leave their homes or visit a doctor’s office during the pandemic.

What it does

The app allows users to collect health data with the equipment they have, connect to doctors, and send the information to their health care provider. The app additionally has COVID-19 information and resource centers.

When a user opens our app for the first time, this is the screen they will see. There’s just a basic introduction, and we ask the user if it alright to share their medical information with chosen healthcare providers, as well as their location. New patient registration for new profile: Once the user has opened up the app, they will be led to a profile’s page. If this is their first time using the app, or if they want to make a new profile, they can click (here) which leads them to a patient registration form. Existing profile home page: If the patient already has an existing user profile, they can click on that and it will lead to a home page. Displayed here are the patient’s previous and upcoming appointments, along with a navigation bar on the bottom. Let’s go through these functions.

COVID-19 functions This feature allows users to know how high their risk for coronavirus is at their current location, provides information related to nearby COVID-19 help-centers, and even contains a COVID-19 self assessment test. My Devices functions Next, we have my devices. For instance, we can choose to click on a device, Pulse oximetry. There is an option to watch a video tutorial on how to use the device, and then record data measuring the user’s vitals. After saving this data to their profile, the user can then choose to return to the home page or continue using devices. In the event that the user has no medical devices available at home, our app also offers a tutorial for manual measurement of pulse.

My Doctors Functions Moving on to My Doctors; this function allows users to set up e-appointments with healthcare providers in nearby clinics. They can either select particular doctors and specialization, or they can just choose a date and time to be matched to a doctor. Users will receive a confirmation for their e-appointment, and during the time of the e-appointment, their doctor will be able to call them and review the previously gathered information. This allows for patients who live in resource poor settings and patients who are scared to visit hospitals to get the treatment and advice that the need.

Settings Then we have the settings function, which allows users to change things such as their picture, notifications etc. They can also choose to alter their patient data (goes to editing patient registration page) or change their user profile. View Data, Send Data Finally, the user can also view or send their patient data to healthcare providers. If you click on send data, you can choose which doctor you want to send this information to. The application will then generate a PDF with the latest basic patient health information and with readings from the at home healthcare devices, allowing for more accurate diagnosis during the e-appointment.

How I built it

We used Figma to design an app after a lot of brainstorming.

Challenges I ran into

We faced challenges in learning how to navigate a new software and coordinating with our different team members despite all of us being from different time zones. However, in the process, we learnt to become better collaborators and learnt to adapt to non-ideal situations when designing.

Accomplishments that I'm proud of

We learned to use Figma. The aesthetic is nice. The idea is creative.

What I learned

How to use Figma to make an app that is accessible to users. We also learned about design and collaboration with teammates in different time zones who are on the other side of the world.

What's next for TeleHelp

We can envision this app becoming a part of our future, with many improvements or additions being made over time. One major way to continue building on this idea would be to consult more healthcare professionals about additional features that could be added to the app to help make the functionality more efficient. Also, testing the app on a user base would help determine whether or not certain aspects of the app were user friendly enough, and if not, how the user experience could be enriched.

Built With

• figma