Welcome to CTSLink Direct
CTSLink Direct is a private service of Computershare Trust Company, N.A. It is intended for the exclusive use of the employees and business partners of Computershare Trust Company, N.A. All other access and usage is strictly prohibited.
External customers are encouraged to contact their Computershare Trust Company, N.A. business partner to receive authorization to participate with this service.
You may contact customer service Monday - Friday 8:00 am - 5:30 pm ET at 866-846-4526 or visit the Contact Us link for additional information.
System Maintenance - June 25, 2026
06/25/26 8PM ET - 11PM ET - We will be conducting intermittent maintenance. You may experience delays with connectivity, file download or upload during this scheduled maintenance window.
Please contact CTSLink if you have questions or concerns.
New Multi-Factor Authentication Update
Starting on June 25th, multi-factor authentication (MFA) will be required for all users of CTSLink®, CTSLink® Direct, and ServicerConnect; the first time you log in after this date, you will be prompted to set up an MFA method to enhance the security of your account and protect your information—please be prepared to complete this quick setup, and visit the Help section under “What’s New” if you need assistance.
