Overview

Blitzllama helps you gather targeted user feedback through micro-surveys. By integrating with CleverTap, you can push defined user cohorts from CleverTap into Blitzllama, enabling precise targeting and richer user insights.

With this integration, you can:

• Import CleverTap user segments via one-time, scheduled, or recurring campaigns.
• Use these cohorts in Blitzllama to trigger micro-surveys to the right users.

Prerequisites for Integration

Ensure the following before starting the integration:

• Ensure you have access to your CleverTap account.
• Ensure you have a Blitzllama account.
• Ensure you have Blitzllama API access.

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Support for Integration

This integration is managed and continuously improved by Blitzllama. The CleverTap and Blitzllama integration has undergone stringent testing to ensure seamless functionality. For any questions or issues, contact Blitzllama for support and resolution.

Integrate Blitzllama with CleverTap

To integrate Blitzllama with CleverTap, perform the following three major steps:

1. Find Blitzllama Details.
2. Set Up Webhook in CleverTap.
3. Create Webhook Campaign in CleverTap.

Find Blitzllama Details

Access your Blitzllama destination and API key for integration. To do so, perform the following steps:

1. Go to the Connections tab in the Blitzllama dashboard.
2. Select CleverTap to find the Destination URL and API key.
3. Copy the Destination URL and API key and save this information.

Set Up Webhook in CleverTap

Configure the Webhook channel in CleverTap to communicate with Blitzllama. To do so, perform the following steps:

1. Go to Settings > Channels > Webhooks from the CleverTap dashboard.
2. Click + Add Webhook and provide a meaningful name for the webhook.
3. Set the HTTP Method to POST and paste the Destination URL copied in step 3 of Find Blitzllama Details.
4. Add the following key-value pair under Headers:

5. Click Save to create the webhook.

After saving the webhook, CleverTap is now ready to send user profile data directly to Blitzllama.

Create Webhook Campaign in CleverTap

Create a Webhook campaign in CleverTap to send user data to Blitzllama. To do so, follow these steps to configure and publish the campaign:

1. Go to Campaigns on the CleverTap dashboard, click + Campaign and select Webhook from the list of messaging channels.

2. Configure the following campaign settings: target audience, schedule, and other basic settings.

3. Perform the following steps under the What section:

   1. Select the webhook created in Set Up Webhook in CleverTap.
   2. Set Content Format to JSON.
   3. Select Profile variables & custom key value pairs, to define which user fields you want to send to Blitzllama, such as Name, Email, Phone, Created Date, and so on.

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Note

You cannot preview or test this campaign before publishing. Ignore test errors. Once published, the sync works as expected.

4. Click Publish. Syncing may take up to 30 minutes.

Once synced, you can view and manage cohorts under the User & Cohorts > View details in the Blitzllama dashboard.

Clicking View details shows the list of users received from CleverTap. You can use these cohorts to target micro-surveys directly within Blitzllama’s survey configuration workflow.