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Knowledge Base Site

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See why 100k+ users use Document360 every day

Source: G2 Logo

Ease of Setup

94%

78%

Ease of Use

96%

78%

Quality of Support

97%

79%

Likelihood to Recommend

96%

81%

Avg. ROI (months)

12m

*Lower the better

14m

Ease of Setup

93%

86%

Ease of Use

95%

86%

Quality of Support

95%

92%

Likelihood to Recommend

95%

92%

Avg. ROI (months)

11m

*Lower the better

14m

Ease of Setup

93%

88%

Ease of Use

95%

91%

Quality of Support

95%

93%

Likelihood to Recommend

95%

93%

Avg. ROI (months)

11m

*Lower the better

11m

Ease of Setup

93%

91%

Ease of Use

95%

89%

Likelihood to Recommend

95%

92%

Avg. ROI (months)

11m

*Lower the better

14m

Ease of Setup

93%

87%

Ease of Use

95%

90%

Quality of Support

95%

91%

Likelihood to Recommend

95%

83%

Meets Requirements

93%

*Lower the better

89%

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Panaya + Document360

The documentation is more visually understandable because of the way Document360 breaks it into individual pages.

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Fastmag + Document360

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*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2

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