EN 
PT-BR
FR
ES
DE
EN 
PT-BR
FR
ES
DE
Site Customization
Transform your knowledge base into a natural extension of your brand. Every color, logo, menu, and message can be tailored to your brand identity.
Trusted by thousands of businesses across 150+ countries
Landing Page
- Craft a branded knowledge base homepage that feels like a continuation of your website.
- Highlight featured content, trending articles, and new releases to accelerate discovery.
- Deliver first impressions that communicate credibility and polish from the very first view.
Advanced Customization
- Add your logo, favicon, headers, and footers to align perfectly with your corporate design language.
- Leverage HTML/CSS to add advanced customization, styling, or interactivity to your knowledge base site.
- Build trust by making your help site visually consistent across all customer touchpoints.
Header/Footer Navigation
- Add navigation elements like links and social media icons to improve user navigation.
- Align navigation menus with your website for a seamless browsing experience.
- Reinforce brand familiarity with consistent structure across your product ecosystem.
Customize every detail of your knowledge base
Colour Theme
- Configure unique themes for each workspace, product, or language for maximum relevance.
- Switch instantly between light, dark, or custom palettes to reflect your brand standards.
- Help readers feel your website touch, no matter where they engage.
Menus
- Add flexible single or multi-level menus to guide users to the right resources.
- Organize content in line with your company’s hierarchy, improving discoverability.
- Mirror your website’s structure to ensure continuity for customers and employees.
Smart Bars
- Communicate promos or feature announcements directly inside your knowledge base.
- Push critical information like downtime without disrupting the user journey.
- Turn your knowledge base into a live communication channel.
Migrate from generic portals to branded experiences
Without Document360
- Knowledge bases look like one-size-fits-all portals with no identity.
- Navigation is rigid and limited, leaving users frustrated and lost.
- Critical announcements or downtime updates get buried in emails.
- Branding is fragmented across support touchpoints.
With Document360
- Every detail from logo to theme reflects your unique brand identity.
- Menus, headers, and footers guide users seamlessly to the right content.
- Access alerts and promos directly inside the knowledge base.
- Unified design reinforces consistency at every customer interaction.
