Christopher Elliott – Medium

Christopher Elliott

Why it’s time to let Spirit Airlines go

Spirit Airlines is haunting the halls of bankruptcy court again. For the second time in about a year, the threat of liquidation looms large…

1d ago

Why it’s time to let Spirit Airlines go

1d ago

Will this 10 percent interest cap kill your airline points?

A proposal to cap credit card interest rates at 10 percent has the airline industry — and some frequent travelers — on high alert.

2d ago

Will this 10 percent interest cap kill your airline points?

2d ago

My insurance says I owe nothing, so why is Quest Diagnostics demanding $563?

Jan Burnett thinks her routine blood tests are behind her when she receives an explanation of benefits showing zero patient responsibility…

4d ago

My insurance says I owe nothing, so why is Quest Diagnostics demanding $563?

4d ago

My ticket change request is lost in translation. Can I get my $4,352 back from Austrian Airlines?

Randal Marchessault watches in disbelief as Austrian Airlines refunds him just $108 after a botched ticket change request. But the airline…

5d ago

My ticket change request is lost in translation. Can I get my $4,352 back from Austrian Airlines?

5d ago

Overseas Adventure Travel canceled her trip. Should she lose $4,534 for her ticket?

When Celia Dunlap’s tour operator shortened her Southeast Asia adventure, she lost $4,534 that she had paid for her airline ticket — and…

Jan 30

Overseas Adventure Travel canceled her trip. Should she lose $4,534 for her ticket?

Jan 30

Weather excuse doesn’t add up for this Booking.com customer

When WestJet canceled Brittany Muffet’s recent flight, she found herself caught in a blame game between the airline and Booking.com. But…

Jan 29

Weather excuse doesn’t add up for this Booking.com customer

Jan 29

How a simple car rental cancellation turned into a $52 annoyance on Expedia

Todd Brueshoff cancels his Hertz rental through Expedia two days before pickup and receives an email confirming that there’s no…

Jan 27

How a simple car rental cancellation turned into a $52 annoyance on Expedia

Jan 27

This $1,200 Amtrak ticket vanished into thin air. Was she scammed?

As a cancer survivor recovering from a stem cell transplant, Kim Snyder says she needed to avoid crowded spaces and germs while rebuilding…

Jan 26

This $1,200 Amtrak ticket vanished into thin air. Was she scammed?

Jan 26

Frigidaire’s frozen promises left me out in the cold

Mike Tarallo pays a fixed rate to repair his refrigerator but gets endless delays, false diagnoses, and a canceled service visit. Can…

Jan 21

Frigidaire’s frozen promises left me out in the cold

Jan 21

Why can’t I get a refund for my canceled Alaska Airlines flight from Expedia?

Laura Hughart has fought Expedia for almost a year to reclaim $500 for a canceled Alaska Airlines flight. But she’s caught in a loop…

Jan 19

Why can’t I get a refund for my canceled Alaska Airlines flight from Expedia?

Jan 19

Christopher Elliott

Christopher Elliott

Award-winning author, journalist and consumer advocate. Read me in USA Today, the Washington Post and via King Features. Email me at chris@elliott.org

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