Suggestions and Improvements

Do you have an idea or would you like to suggest an improvement for JIM.com?


We would love to hear your thoughts 😊

13 votes

Keyed entry would be nice

Being able to manually input information if their card won’t tap
Suggested by: Michelle Fiorino (08 Aug, '25) Upvoted: 2 days ago Comments: 0
Under consideration
12 votes

Customizable Tipping Options

Enable users to customize tipping percentages directly in the app. Currently, tipping options are fixed or controlled only on the backend, limiting flexibility for ...
Suggested by: Taylor R. (02 Apr) Upvoted: 2 days ago Comments: 1
Under consideration
8 votes

Receipt forward phone number records

I can add a client's contact info (especially a phone number) outside the JIM app... but on occasion a client has a different phone with them or a spouse is doing the ...
Suggested by: David Youngdahl (15 Oct, '25) Upvoted: 19 May Comments: 1
Under consideration
7 votes

Email/Link Receipt Delivery

Allow to send transaction receipts via email/link
Suggested by: Alex M. (02 Apr) Upvoted: 2 days ago Comments: 0
Planned
6 votes

Support Bermuda. Why?

Bermuda is an international business hub. There are people residing here from all over. With great infrastructure, and motivated people. The thing missing? An ...
Suggested by: Sandra (06 Aug, '25) Upvoted: 21 May Comments: 0
Under consideration
5 votes

Website development

I believe having a website where you could log into your JIM account and make edits to the website would be a great resource to have.
Suggested by: Jesus A Lopez Bueno (21 May) Upvoted: yesterday Comments: 2
Not planned
5 votes

API Key for developers

Pivoting towards a robust, developer-centric infrastructure that seamlessly exposes Jim’s capabilities via web and mobile SDKs. By architecting the obsolescence of ...
Suggested by: Private Jet Funds LLC (05 Aug, '25) Upvoted: 12 May Comments: 0
Under consideration
2 votes

Update Tip Options and Receipt Display Name

I need to update the tip options in my system to allow customers to select: - 20% - 25% - 30% - Custom amount I also need the receipt to display my company ...
Suggested by: Hicham ghazzali (21 May) Upvoted: 2 days ago Comments: 0
Under consideration
2 votes

Support for CNAME and DNS settings

I'd like the ability to connect my own custom domain to my JIM site using CNAME or DNS settings, rather than using the default jim.com/a/ subpath. This would give my ...
Suggested by: TAGS (19 May) Upvoted: 27 May Comments: 0
Not planned
2 votes

Add a dual option for booking payment during booking or after session

Instead of one or the other which limits the clientele to a certain persons... having\nBoth options available for anyone who would prefer that would benefits a wider ...
Suggested by: Axil (13 May) Upvoted: 27 May Comments: 0
Under consideration
1 votes

Custom Booking Confirmation Message

I just tested the booking feature and the confirmation email sent to the potential client is not what I would like to share. It's sharing my full name and phone ...
Suggested by: TAGS (19 May) Upvoted: 19 May Comments: 0
Under consideration
1 votes

Needed features regarding tip and receipt

Hi JIM Team, I'm a taxi service owner using JIM for my business, and I'd like to strongly recommend adding a post-charge tip and receipt flow similar to what ...
Suggested by: Dave (19 May) Upvoted: 19 May Comments: 0
Under consideration
1 votes

Push Notifications

It would be great to allow selection of what notifications we receive instead of the all or nothing approach. I would like to only receive a notification of when a ...
Suggested by: Mindy (18 May) Upvoted: 18 May Comments: 0
Not planned
1 votes

Dedicated payment sound effect mute button

Can we add a dedicated mute button for the payment sound effect? I play music when vending at events and when processing a payment the sound effect comes thru the ...
Suggested by: Jesus Montero (15 May) Upvoted: 15 May Comments: 0
Not planned