Ideas for Jim.com as submitted to our Feature Upvote board. Ideas are ordered by 'new' and the 50 top matches are included. brd_c5xiqjphmmp8xmf 2025-06-24T19:39:59Z sug_2l5nofdmolwhm6k 2026-05-13T05:19:13Z 2026-05-22T14:07:57Z Instead of one or the other which limits the clientele to a certain persons... having\nBoth options available for anyone who would prefer that would benefits a wider audience and would allow more flexibility to booking sug_9wczd4odzjvy7i5 2026-05-15T05:19:00Z 2026-05-22T14:10:07Z Can we add a dedicated mute button for the payment sound effect? I play music when vending at events and when processing a payment the sound effect comes thru the speakers and pauses my music where I have to press play to continue playing. sug_ff78zl1z3dcsv0v 2026-05-18T12:25:56Z 2026-05-22T14:10:07Z It would be great to allow selection of what notifications we receive instead of the all or nothing approach. I would like to only receive a notification of when a transaction takes place. I have notifications silenced on my phone currently for a visual notification. However, I don't need the notifications of tips, or reminders that no sells yet, etc. sug_rb5zecgdn0cicxx 2026-05-19T19:08:56Z 2026-05-22T14:05:52Z Hi JIM Team, I'm a taxi service owner using JIM for my business, and I'd like to strongly recommend adding a post-charge tip and receipt flow similar to what Square offers. Here's how Square does it, and why it works so well: 1. Merchant charges the card 2. A tip selection screen appears (preset percentages + custom + no tip) 3. A receipt screen appears where the customer can enter their email/phone to receive a copy The genius of this flow is the **receipt screen acts as social cover**. As a merchant, I never have to say "would you like to add a tip?" I simply hand the phone to the customer and say "enter your email for the receipt." The tip screen appears first, and the customer makes their choice privately. No awkwardness, no solicitation — and tips go up because the customer decides on their own terms. For service-based businesses like mine (taxi/transportation), tips are a significant part of driver income. The current lack of a tip option on both Tap to Pay and Payment Links is a real gap. I've had to consider workarounds like creating separate payment links with tip amounts baked in, which is clunky and unprofessional compared to a seamless in-app flow. This feature would benefit any merchant where tips matter — taxi, rideshare, food delivery, barbers, personal trainers, caterers, and more. Square has proven this model works. It's clean, it's respectful, and it drives more revenue for your merchants. I'd love to see this prioritized. Happy to discuss further. Thank you, Dave RYDE TRANSPORT sug_u4pj7z8tdoxpcei 2026-05-19T23:43:11Z 2026-05-22T14:04:41Z I just tested the booking feature and the confirmation email sent to the potential client is not what I would like to share. It's sharing my full name and phone number as a signature.. I don't want either of this information released, I provided my number for signing up for this platform, not to give it out in every booking confirmation. The same goes for my full name. These were requirements to sign up, not to create a signature for emails. sug_qrlniqibdlstcuf 2026-05-19T23:44:52Z 2026-05-22T14:09:23Z I'd like the ability to connect my own custom domain to my JIM site using CNAME or DNS settings, rather than using the default jim.com/a/ subpath. This would give my brand a more professional and cohesive online presence; for example, pointing mycustomdomain.com directly to my JIM site. I understand domain redirects on my hosting provider side is available but it's much more professional to use the CNAME and DNS route. sug_uyzddl8yhio8iqm 2026-05-21T01:37:24Z 2026-05-22T14:03:07Z I believe having a website where you could log into your JIM account and make edits to the website would be a great resource to have. sug_j12fqfnx4zfkewa 2026-05-21T01:52:49Z 2026-05-22T16:45:17Z I need to update the tip options in my system to allow customers to select: - 20% - 25% - 30% - Custom amount I also need the receipt to display my company name instead of my personal name. sug_d4bupm00ofgcnef 2026-04-02T15:14:16Z 2026-04-02T15:14:46Z Enable users to customize tipping percentages directly in the app. Currently, tipping options are fixed or controlled only on the backend, limiting flexibility for different business needs. sug_tqoladgf2vls3au 2026-04-02T15:11:50Z 2026-04-02T15:15:30Z Allow to send transaction receipts via email/link sug_i84tc963cf1bjyl 2025-12-09T19:42:06Z 2026-04-02T14:59:41Z I really appreciate the new feature that lets us transfer funds directly to our bank accounts — it’s a game changer for managing cash flow. However, the current tipping prompt appearing at the start of the transaction feels awkward and disrupts the flow of the sale. Could you please consider moving the tipping option back to the end of the payment process? It would make the experience smoother and more intuitive for both sellers and customers. Thanks for all the great work you do! sug_oqpjgjqqck1a0yd 2025-10-15T23:24:54Z 2025-11-14T12:53:00Z I can add a client's contact info (especially a phone number) outside the JIM app... but on occasion a client has a different phone with them or a spouse is doing the pick-up. I may want to ask them to submit a Google or FaceBook review... and send that request to the same phone number that they used to receive their transaction receipt. Retaining that cell number would streamline the customer interaction when I want to ask them for "one more thing"... like a review. I understand that JIM does not currently keep that number but; why? Or why not? For example: We usually pass on the transaction fee. Are you inclined to leave us a favorable online review? I will waive the fee. ( that is when I need the phone number for the receipt.) IF that does not seem reasonable, please enlighten me as to why. sug_da4a4pzlbwkvupz 2025-08-08T19:19:47Z 2025-08-11T11:04:08Z Being able to manually input information if their card won’t tap sug_gsfgenegidsawl5 2025-08-06T13:30:16Z 2025-08-06T14:01:26Z Bermuda is an international business hub. There are people residing here from all over. With great infrastructure, and motivated people. The thing missing? An easy way to collect payments. You'd be the first this market has. Word would spread like wildfire about your service availability. sug_pugri1ykpqaezau 2025-08-05T16:42:42Z 2025-08-06T14:01:46Z Pivoting towards a robust, developer-centric infrastructure that seamlessly exposes Jim’s capabilities via web and mobile SDKs. By architecting the obsolescence of legacy point-of-sale systems, JIM unlocks a strategic inflection point—enabling the creation of transformative commerce experiences that modernize small-business transactions and decisively kills the market dominance of extractive incumbents such as Stripe and Square. sug_mjbr9gpscsong2t 2025-06-24T22:42:43Z 2025-08-06T14:02:42Z I need a one-tap transfer feature that allows me to move funds from my JIM balance directly to my business checking account with same-day processing. Currently, I have to settle payments with my commissary kitchen and suppliers every night for the next morning's operations. Having immediate access to my funds through a simple, instant transfer option would greatly improve my cash flow management and ensure I can meet my daily business obligations without delays. sug_gkrmspavpfkxsio 2025-06-24T22:34:07Z 2025-08-06T14:02:17Z While I appreciate the ability to chat with Jim about my sales data, I would greatly benefit from a dedicated visual dashboard that displays key sales and revenue metrics. This would allow me to quickly view performance indicators, track trends, and analyze data without having to ask for specific information each time. sug_f8gzfuiqsdc4way 2025-06-24T22:33:32Z 2026-04-14T12:48:50Z I would like to suggest adding a feature that allows customers to temporarily freeze and unfreeze their cards directly through the app or online banking. Currently, I cannot freeze my card when needed, which would be useful for extra security during periods of non-use or when I want to control my spending. This feature would let me instantly suspend all transactions and reactivate the card whenever I want, without having to permanently cancel it. sug_jlyfm18gkj2mutc 2025-06-24T22:06:55Z 2026-04-14T12:48:26Z I need the ability to create invoices within JIM that include secure payment links for my remote clients. Currently, half of my clients prefer to pay by card, and having to manage invoicing and payment collection separately is inefficient. I would like to generate professional invoices directly in the platform and send them with embedded payment links, allowing clients to pay instantly online. This integrated invoicing and payment solution would streamline my billing process and improve cash flow by making it easier for clients to pay immediately upon receipt.