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Birdpuppie by Contributor
  • 6 Views
  • 0 replies
  • 0 likes

Global 365 day travel pass

2 questions 1.  If I am in Thailand and I think I am calling or texting a friend in Canada, but unknown to me the friend has traveled to another country, say Australia on a roaming plan. Will my texts or calls be free to his person?2.  Again if I am ...

MeMe2001 by Contributor
  • 9 Views
  • 0 replies
  • 0 likes

White horizontal lines and picture loss

when i watch any channel sometimes I get white horizontal lines on my screen and then I lose the picture. teh screen goes black. This happens alot. This happens on my tv which has the HD receiver hooked up. The sad thing, was when i was with cogeco c...

Bellybutton by Contributor
  • 216 Views
  • 4 replies
  • 4 likes

Resolved! MyBell app won't run on my tablet

I have just purchased a Lenovo tablet. It’s running android 14 OS. MyBell app won’t run on this tablet. Yet Bell Fibe TV does. Anybody got a solution?    

Dave by Contributor
  • 21448 Views
  • 48 replies
  • 23 likes

Resolved! Pre-authorized payment delay and bill cycles

I set up automatic bell payment through Tangerine and it says on MyBell that I am late paying it.   AI Summary: When you set up pre-authorized payments, the withdrawal of funds from your bank account or credit card does not happen immediately on the ...

Alystair by Contributor
  • 1347 Views
  • 8 replies
  • 4 likes

Giga Hub missing Dynamic DNS (DDNS) options

Older Bell modems had many more Dynamic DNS options available - now on the Giga Hub there are only 2 options and both are paid services (NoIP has a 'free' option, but it adds ads).Ideally Bell adds a custom option to put in your own URL - but the eas...

Ang by Contributor
  • 32675 Views
  • 34 replies
  • 14 likes

Resolved! No service only SOS

Had service this morning then went to SOS. 

David4 by Contributor
  • 3418 Views
  • 18 replies
  • 19 likes

Resolved! Cannot setup for PAP or make payments with credit card online

I can't set up for pre-authorized payment or make any payments with my credit card using MyBell. It gives me an error saying wrong card number and security code.I am able to make credit card payments through the phone using the same card number and s...

dks by Community All-Star
  • 54990 Views
  • 100 replies
  • 123 likes

Resolved! Fraud Alert: Phone Call Offering a New Modem

I received a strange phone call this morning. The number was a local call. When I picked up, the computer voice said they were calling from Bell and Bell was upgrading all lines to fibre. The voice offered a new modem for this new service and asked m...

SheenaMarie by Contributor
  • 42 Views
  • 3 replies
  • 6 likes

Connected without internet

We have the gigahub and all of our devices say connected without internet. Please help a mom of 3 connect her teenagers to the internet!!

mkj256 by Contributor
  • 40 Views
  • 2 replies
  • 5 likes

Gigahub ethernet not working through a docking hub

In my home i have bell internet (Gigahub 4000, speed 3GBs) modem ( i will refer to it as network 1) and internet from another provider (speed 75 MBPs download, 25 MPSupload) (Network 2). My work laptop doesn't have an ethernet plug, and that is why m...