One phone call. Your entire life, handled.
Nelson is an AI agent you dial from any phone — Nokia, landline, payphone, or smartphone — that knows who you are, speaks Bulgarian, remembers everything you tell it, and actually does things: sets reminders, call for help or build an entire memory about you. No app. No smartphone. No internet. Just dial.

More than 1.5 million Bulgarians live in villages and small towns where digital services don't reach them. Not because they aren't smart — because the internet was designed for people who already have a smartphone, an email address, and a credit card.

Nelson flips that. We built the AI agent layer on top of the phone network that already exists everywhere. If you can make a phone call, you have access to the internet, to AI, and to everything your family and community can offer.

This is beyond the city. This is Code to Care.

Nelson is a voice-first AI agent platform with three layers:

• Call from anything — Nokia 3310, landline, payphone, smartphone — any phone that can dial
• Instant identification by phone number — profile loaded before you finish saying hello
• Zero-friction registration — first-time callers are onboarded in a 90-second conversation, no forms
• Fully Bulgarian — understands natural spoken Bulgarian including regional speech
• Persistent memory — "Remember that my doctor is Dr. Petrov in Plovdiv" — recalled forever
• Proactive callbacks — agent calls you back for reminders, not just the other way around
• SOS escalation (planned) — say "I need help" → 112 called + all family contacts alerted simultaneously

• Research — weather, bus times, pharmacy hours, news, government procedures, anything
• Reminders — "Remind me to take my pills every day at 8am" → Nelson calls you
• Memory — builds a living profile from every conversation
• Emergency (planned) — instant escalation with parallel notification to all trusted contacts

• LifeCard — set up your relative's profile: health, meds, contacts, preferences
• Memory Garden — see and edit everything Nelson knows about your relative
• Calendar for reminders — see all your reminders, past or future

• Cost tracker — GPT Realtime costs per call and per user
• Open SOS log (planned) — emergency events with timestamps and outcomes
• Agent health (planned) — failed calls, low-confidence turns, timeout alerts

nelson/
├─ apps/
│  ├─ family-app/           # Expo (iOS + Android + Web) — family portal
│  ├─ ops-dashboard/        # operator monitoring dashboard
│  ├─ voice-gateway/        # Hono.js — call entrypoint, STT/TTS pipeline
│
├─ packages/
│  ├─ api/                  # Hono.js APIs for memory & reminders
│  ├─ db/                   # MongoDB pool
│  ├─ mcp/                  # MCP servers
│  ├─ shared-types/         # Shared TypeScript type definitions
│
├─ Dockerfile
└─ README.md                ← you are here