Complete analysis of audio conversations.Best tool for analysis of customer support calls for insights,sentiments, ranking, prioritizing accordingly.Taking customer service to the next level with Pulse.
Live URL : https://pulse-data-app.netlify.app/ For testing please upload audio files less than 1 min in wav format.Currently our server is not able to handle large files.
- Upload Audio conversations
- Get topics, key words and ideas related to the conversation
- Get sentiment analysis of the conversation
- Get Summary of the conversation
- Customer care can use this data to prioritize customers
- Improve customer service
- Gain insights
- Easy analysis
- Backend - Node.js,express.js
- Frontend - React.js
- Cloud - Heroku and Netlify
- Modzy AI Models
- Text Summarization (https://app.modzy.com/models/rs2qqwbjwb/0.0.2)
- Sentiment Analysis (https://app.modzy.com/models/ed542963de/1.0.1)
- Text topic modelling (https://app.modzy.com/models/m8z2mwe3pt/0.0.1)
- Process large audio files
- improve efficiency and accuracy
