Automation built for care managers
Leave your care managers in charge of care management. Skip external experts and slow engineering cycles.
See results in weeks, not quarters
Deploy in Three Simple Steps
Built to your SOPs, managed by your team
Every agent runs on your SOPs, clinical guidelines, and voice. Care managers can update and improve workflows in minutes, without waiting on vendors or engineering.
Add a holiday greeting and remind patients about this month's Step Into Health challenge.
Workflow safely updated. Can all patients join the challenge, or only patients with activity goals in their care plan?
Scale engagement with your existing team
AI handles the routine outreach and follow-ups, then escalates and schedules the moments that require human judgment. Care managers stay focused on the highest-impact conversations without missing a signal.
A patient experience that matches your standards
patient satisfaction driven by instant responses, personalized check-ins, and zero hold times. Engage across SMS, phone, email, and web, all orchestrated from one place.
There are 5 questions left on your enrollment form. We can finish here over text, or I can call you back.
I got distracted, thank you. Let's finish over text.
Don't just take our word for it
Take theirs
""Gravity Rail helped us scale enrollment from hundreds to tens of thousands of patients per month while keeping them engaged before their first appointment. Staff efficiency increased five-fold without disrupting our operations.""
""Gravity Rail enabled us to bring care management back in-house while raising engagement and improving outcomes. We’ve gained the efficiency and economics we needed to regain full control of our patient experience.""
See results in weeks, not quarters
Deploy in Three Simple Steps
Team Up
We learn your workflows, SOPs, and population needs, then connect Gravity Rail to your systems for a smooth start.
Configure Your Agents
We tailor your AI agents to follow your protocols, schedules, and escalation rules and we train your team on how to manage and refine those agents over time. We're always here when you need help.
Go Live
Start seeing results immediately with higher engagement, fewer manual tasks, cleaner escalations, and happier care managers and patients.
Predictable, Transparent Pricing
Your plan is tailored to your population size and usage and scales with your care-management needs.
3-month, risk-free pilot
Predictable usage pricing, no hidden fees
Training and support on platform configuration
No-questions exit clause
