Start Here

Pick a path and finish your first milestone.

• Partner Seller: first sale setup (Shopify + fulfillment).

• Creator: first reward withdrawal (events + wallet).

Choose your path

Title

Partner Seller onboarding (recommended)

Target

📘 Onboarding Guide

Title

Creator onboarding (recommended)

Target

📗 Creator Guide

Title

Policies and troubleshooting (Reference)

Target

📚 Reference

Partner Seller: what you need before starting

• Shopify store admin access

• Hypercape BIZ account access

• A test product and a test order scenario

Partner Seller: recommended first run (do this in order)

1

1) Connect Shopify

Connect your store and verify API permissions.

Go to Step 1. Connect Shopify.

2

2) Import products

Import 3 products, send to Shopify, and activate them.

Go to Step 2. Import Products.

3

3) Run one real paid order end-to-end

Sync the order, pay (PayPal + Prepayments), then confirm tracking.

Go to Step 3. Sync & Fulfill Orders.

Customs/duty in the destination country is generally borne by the importer (your customer).

Partner Seller: if something breaks

Most common issues are already covered here:

• Common questions: [Partner Seller] FAQ

• Orders don’t appear after sync: [Partner Seller] Troubleshooting

• Shipping cost and margin basics: [Partner Seller] Shipping & Margin

• Customs/duty and returns: [Partner Seller] Policy & Compliance

Creator: recommended flow

1

1) Discover events

Go to Step 1. Discover Events.

2

2) Apply to an event

Go to Step 2. Apply to an Event.

3

3) After selection

Shipping address + (content campaigns only) submission.

Go to Step 3. After Selection.

4

4) Shipping & tracking

Go to Step 4. Shipping & Tracking.

5

5) Earnings & withdrawal

Go to Step 5. Earnings & Withdrawal.

Creator: reference

• Profile, eligibility, payout: [Creator] Managing Your Profile

• Common questions: [Creator] FAQ

Support

Email: [email protected]