Resolved -
This incident has been resolved.
Jan 30, 10:44 UTC
Monitoring -
Timeouts have been resolved. Requests from Portland and Australia may experience elevated latency. We are continuing to monitor the situation.
Jan 30, 10:17 UTC
Identified -
This appears to be related to upstream network issues in the US-West region. Our datacenter provider is actively investigating.
Jan 30, 09:46 UTC
Investigating -
We are investigating elevated error rates affecting account-related RPC methods on mainnet: getAccountInfo, getBalance, getTokenAccountsByOwner, getMultipleAccounts, and getProgramAccounts. Other methods are not affected.
Jan 30, 08:26 UTC