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About Tella
Support availability
Recording
Record a video using the web app
Record a video using the Chrome extension
Record a video using the Mac app
Record a slideshow presentation
Permissions for camera, mic & screen on the web app and Chrome extension
How to use clips
Re-record clips
Upload existing videos
Use speaker notes while recording
How to record system audio (desktop sound) in Tella
Editing
How to edit a video
Remix & reuse videos and clips
Trim and split clips
Adjust playback speed in the editor
How to replace a section of your video in Tella
Add your logo to videos
How to add chapters to your video
Layouts
Transcript/Subtitles
AI Edit
Video effects
Video metadata
Sharing
Share & download
Export videos
Embed videos
Playlists
Comments
How to post videos to Twitter
Generate an animated GIF from your video
How to hide video creation date
How to change the thumbnail of your Tella video
How to adjust viewer playback speed
Domain restriction for embedded videos
Teams
How can I add a team member as an editor of your video?
Invite a new member to your Tella workspace
Account
I can't log in to Tella
How to reset your password
Delete your Tella account
Change your Tella email
Change your email to one that already exists in Tella
How to check what email you're logged in with on the Tella Mac App
Admin
Billing
Add your custom domain
How to remove a member from your Tella workspace
Integrations
Public API and webhooks
Tella MCP Server
Zapier
Relay.app
Embed Tella videos in Linear
Embed Tella videos in Google Docs, Sheets, and Slides
Migration
How to migrate your videos from Loom to Tella
How to batch upload multiple videos from your computer
Troubleshooting
Web App and Chrome Extension
Mac App
Specific cameras
How do I re-render a video in Tella?
My video doesn’t have the sound from my computer
My video has audio issues (big noises or pops)
Something went wrong error
Client-side exception error
Video slow to load or not opening in the editor?
Frequently Asked Questions
Usage requirements
Do you have any storage or bandwidth limits?
I can't edit the video I just recorded on the Tella Mac app
How can I recover a deleted video?
Can I use a virtual background behind my camera? (Green screen effect)
Can I record with multiple cameras?
Tips
How to create engaging video intros in Tella
iPhone demos using screen mirroring
iPhone demos using Quicktime
Use your iPhone as a webcam
Punch in (zoom in) on your camera
Show keys pressed in your video
Experimental Features
How to generate a document from your Tella video (experimental)
Referrals
Refer and earn
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