Daily Call Abandonment
Wait Times
“We have more capacity to accomplish critical tasks now that Hyro’s AI Agents are implemented. We’ve saved around 4,000 hours per month through efficient call coverage.”
ROI
Automated Calls
“With Hyro’s Smart Routing in our call centers, we saw a 85% drop in our abandonment rates and 79% improvement in speed to answer. That’s great performance and such a win for our patients!.”
״What attracted us to Hyro was their adaptive approach. Our physician data is now easily accessible—and we’re seeing 47% more appointments booked online.״
Conversion Rate
Bounce Rate
AI Accuracy
Launch risk-free generative AI voice and chat agents
secured by our three core pillars for responsible patient-facing deployment.
The compliant AI agents you need to securely resolve over 85% of repetitive tasks,
adaptive across call centers, websites, mobile apps, SMS and more.
Serve customers with instant answers to their most frequently asked questions.
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Easily sort call volume by fully automating routine calls, directing complex calls to the right agent, and deflecting simple calls to SMS for self-service. Streamline call center operations by eliminating long wait times and reducing reliance on staff, all while maintaining 100% capacity.
Read MoreSkilled out-of-the-box members of your team, with no training required. Activate conversational AI assistants that adapt to your health system, performing top-line skills on behalf of burnt-out staff to achieve better engagement, operational efficiency and scalability.
Read MoreGoodbye black boxes and siloed reporting. Hyro empowers operations, IT, and patient access & engagement teams with the visibility to confidently act on conversational data across all communication channels, improving operational efficiencies with easy and intuitive feedback loops.
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Health systems expend endless IT resources to create virtual assistants, leading to high cost of ownership. Conversational flows take over 3-6 months to train–and the result? Rigid bots built by non-experts that break and frustrate your patients.
Your teams need help now. See 60x faster time-to-value from AI assistants. No training data required, no maintenance involved. Everything you need, out-of-the-box, to start automatically resolving over 85% of repetitive tasks.
No training, no burnout, no turnover. Pre-loaded with the core capabilities you’d expect in fully onboarded employees.
We’re consistently #1 in replacing bad chatbots and outdated IVR systems.
Successful Conversations
Minutes Saved
Bad Chatbots Replaced
Automation
Rate
ROI Within 6
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Agent
Productivity
Operational
Costs
Faster Average
Handle Time
Take Advantage of Epic’s Advanced APIs and Hyro’s AI Assistant to automate patient record identification, scheduling management and prescription support.
Set up a bi-directional sync with the world’s #1 CRM, automatically turning patient data into conversations that can seamlessly transfer to Salesforce Chat.
Soak up insights from leading healthcare executives as they dish on emerging technologies and digital strategies that are pushing the patient journey to new heights.
No textbooks. Just 7 weekly emails with real AI insights. Become best-in-class by summer’s end.
