“We have been working with Elitsa Serafimova and Instinkt Agency for the fully outsourced brand and marketing management of KRILIXIR and Phytopharma, covering PR, digital marketing, design, and more. Elitsa is a strategic and creative leader who delivers exceptional results with professionalism and dedication. I highly recommend her and Instinkt Agency for any brand or marketing initiatives.”

If I had to describe Elitsa with one word, it would be: connected. Connected to the idea, to the process, and to us as people. That makes all the difference.

I don’t regret my choice for a single moment. Instinkt is a partner, not just an agency. They work calmly, intelligently, and with genuine care.

See the full recommendation here.

“We had the pleasure of working with Elitsa Serafimova and her team at Instinkt on the strategic repositioning and rebranding of Angry Building. Their in-depth expertise and methodical approach were instrumental in aligning our brand with our global expansion objectives. Elitsa and her team led the entire strategic process, including renaming and rebranding the company to LIVO, ensuring seamless implementations. I highly recommend Instinkt to any ambitious company seeking top-tier expertise.”

Working with Instinkt and Elitsa Serafimova was both highly professional and truly inspiring. The team guided us through the full rebranding process and the development of a clear brand architecture with precision, care, and strategic insight. As we said at the end: “For us, it was a pleasure — and a challenge — to find ourselves. Thank you to your whole team, from the heart!”
I recommend Instinkt with complete confidence.

“Elitsa and her agency worked for us for the massive rebranding project of Abilico. We took the whole process from market analysis, positioning to full redesign of our identity. Elitsa showed impressive knowledge and expertise of all topic related to brand development and helped us reinvent our brand and communication strategy. I strongly recommend her and her agency!”

“Working with Elitsa Serafimova and the Instinkt team was a game-changer for Ozonic. They brought clarity, bold thinking, and a sharp strategic edge to our brand. The communication platform they developed captured our essence with precision and gave us a strong, authentic voice. True partners in every sense.”

“Elitsa Serafimova and the Instinkt team brought a rare blend of strategic insight, creative direction, and hands-on brand management to Recolorezzo. They helped us define our purpose, sharpen our positioning, and build a communication platform that truly reflects who we are. Their thoughtful, disciplined approach elevated every aspect of our brand.”