HOW CAN WE HELP
AND SUPPORT YOU?
We find the best option for your business via our services and support teams: quick, professional assistance, and 24/7, globally.
ACCESS OPPORTUNITIES TO YOUR SUPPORT NEEDS
KNOWLEDGE PORTAL
Benefit from the knowledge contributions and experience of the community. Every customer can access the knowledge portal once they get a login credential to the site.
SUPPORT PORTAL
Access reports, updates, manuals, FAQs, news and guidelines to solve every query via a self-service incident handling, update centre and knowledge base. Accessible for support contract users only.
TECHNICAL SUPPORT
Secure, remote access: Problems are proactively identified and rectified, even before they materialize, with Iptor’s remote access to customers’ systems and business data.
SOLUTIONS ARE WITHIN REACH: FROM ONLINE COMMUNITY HELP TO REMOTE MAINTENANCE
We are always here to help. We offer various support services to meet your requirements and budgets. From our knowledge and support portals, through to remote maintenance. And of course by email and phone, 24/7 depending on your service level. So let’s see how we can help you!
TALK TO YOUR REGIONAL CUSTOMER SUPPORT
Choose your region to have full Support from our team
Customer Contact Center
+61 2 8599 2459
Customer Contact Center
+1 855 338 6068
Customer Contact Center
+46 77 670 00 00