Information Technology Services

Information Technology Services empowers Baylor University by providing and supporting technology solutions for faculty, staff, and students. View real-time system status updates, learn about our organization and its consultation services, and navigate to HelpDesk+ for software and hardware support.

Support and Solutions

HelpDesk+ provides premiere technology support and equipment that empowers research and learning at Baylor. We also consult with researchers, departments, and administrative units to discover technology solutions to meet a variety of needs.

HelpDesk+

Looking for technical support? Visit HelpDesk+ online for a wealth of resources including in-person assistance, HelpDesk+ Chat, and call-in support.

IT Consultations

Are you looking for software, hardware, or other technical solutions to enable your research or your operations? Learn more about our technology consultancy services.

News

More News
Feb. 6, 2026
Computing Catalyst: Computing the Universe—How Baylor and CERN Turn Data into Discovery

The BaylorITS Research Technology team highlights the exceptional use of research technology among the talented research community at Baylor University through Computing Catalyst feature articles. In this fourth edition of Computing Catalyst, we explore the answers to the deepest questions of the cosmos with researchers from Baylor's High Energy Physics lab.

Jan. 26, 2026
2026 National Data Privacy Week Encourages Awareness and Diligence

Data Privacy Week, an annual cybersecurity awareness campaign coordinated by the National Cybersecurity Alliance, encourages individuals to manage their privacy settings, measure the tradeoff between privacy and convenience when using apps, and remain aware of data exposure through online platforms. The initiative also educates businesses on data collection best practices that respect data privacy and promote transparency.

Dec. 9, 2025
Computing Catalyst: From Dust to Discovery as GPUs Accelerate Breakthroughs in Physics and Astronomy

The BaylorITS Research Technology team highlights the exceptional use of research technology among the talented research community at Baylor University through Computing Catalyst feature articles. In this third edition of Computing Catalyst, we shake the cosmic dust covering the pioneering work of Dr. Lorin Swint Matthews, Professor and Chair of the Baylor University Department of Physics and Astronomy, and Associate Director of the Baylor University CASPER Lab.

Nov. 18, 2025
Cloudflare Outage Resolved; Baylor Websites and Other Internet Platforms Disrupted

Cloudflare experienced a major outage early this morning, disrupting Baylor's website and other online services worldwide after a configuration file unexpectedly grew too large. The company confirmed the issue was not a cyberattack and restored service by 9:00 a.m.