Health care system design isn’t failing, it’s working
In health care, we often describe what we are experiencing as system failure. We point to clinician burnout, staffing shortages, administrative burden, and the growing distance between those delivering care and those designing it. We talk about breakdowns in communication, gaps in safety, and the increasing strain placed on a workforce asked to adapt faster than it can recover. The language is familiar. The concern is real. But the conclusion …
Health care system design isn’t failing, it’s working
















