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O'Connell and Aronowitz

My husband and I found ourselves in a heartbreaking situation I never imagined we’d face. I was emotionally overwhelmed and felt like my world was falling apart. In the midst of it all, I reached out to Kelly. From our very first conversation, she listened with compassion and explained everything we needed to know about pursuing visitation rights for our granddaughter.

Kelly gave me hope during a time when I had very little. Even when agreements fell through and it felt like we were starting over, she never gave up on us. She stood by our side, reassuring us that things would work out—and in the end, they did.

Her paralegal, Tanya, was just as incredible. She was always there to listen and offer support whenever I needed it. I truly don’t have the words to express how grateful I am for both of them. Kelly and Tanya were a light during one of the darkest times in our lives.

I would highly recommend them to anyone in need of compassionate, knowledgeable, and dedicated legal support.

Attorney Stephen Coffey represented me for a  NYSCVA case and did an extraordinary job.   While it was an stressful undertaking and risk, I trusted him and his team.  He led with expertise, respect and no-nonsense.  He helped me be clear about expectations, invested in investigation and the complexities of my case, and also compassionate about the sensitive nature the subject at hand.  When he noticed I was shy or feeling sensitive he'd give me a break or bring in a female attorney to make me feel more comfortable. I highly recommend this firm, by the end I felt like I was part of the O&A family.

Graig Zappia and Nicholas Cervini are the best lawyers in upstate NY. Efficient professionals who are always quick to respond, guide and are absolute masters of their craft. Grateful for amazing service, outstanding quality attention to details and superior customer service. I can’t recommend them enough. Thank You!

I retained Flo Richardson to represent me during a very painful separation. She treated me with great empathy and kept me on track when my emotions were getting the better of me. She vigorously defended my best interests when I felt incapable of doing so. Choosing an attorney can seem a daunting process. I feel completely confident recommending Flo to anyone who finds themself in this position.

Excellent, honest, helpful and gave good direction.  The lawyers were kind, considerate and not afraid to fight a good fight for my rights. I appreciate all their support, and thoughtfulness. Today I am living a much better life because of their services.

I was in a major car accident 5 years ago.  I was rear ended while stopped by a girl who was speeding and texting. I had significant injuries, and all were not apparent right away.  I naively thought I would not need a lawyer since the girl who hit me was fully at fault and was ticketed.  In wrongly assumed that my insurance company would take care of everything. Boy was I wrong.  Thankfully very early on, during my concision haze, a trusted friend implored me to get a lawyer, which I reluctantly did.  Long story short, thank Goodness I did.  My case was ultimately assigned to Pam Nichols. She  was truly professional, but also very warm and easy to talk to. She fought for me and dealt with this awful insurance company for 5 years. She never gave up, she always advocated for me and always encouraged and supported me with my care and treatment. She believed in me and knew that I was always honest and forthcoming.  She was always honest with me and told it like it is which I very much appreciated. There were times when I was tempted to just give up and let them win but she repeatedly encouraged and supported me to continue to move forward to get what I was entitled to.  She thought for me to get necessary medical treatment when the insurance company kept trying to deny my claim that were very clearly a result of the accident.She answered every call, every email,  every text in a timely manner and always took as much time as I needed to talk to me. I don’t know of any attorneys who are quite like her and go so above and beyond. I am so incredibly grateful to her and the firm:

I could not have been happier with the outcome and cannot recommend Pam Nichols enough.

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