Grievance Handling Course
Toronto Regional Office of the Public Service Alliance of Canada.
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Grievance Handling
Statement on Harassment
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Statement on Harassment
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Module 1
Module 1 Handouts
Module 1 Handouts
Handout 2 - Thoughts about Grievances
Handout 2 - Thoughts about Grievances
Handout 3 - Things to Know About the Grievance Process
Handout 3 - Things to Know About the Grievance Process
Handout 4 - Adjudication vs Arbitration
Handout 4 - Adjudication vs Arbitration
Handout 5 - Grievance Mediation Fact Sheet
Handout 5 - Grievance Mediation Fact Sheet
Handout 6 - The Grievance Procedure - How Does It Work
Handout 6 - The Grievance Procedure - How Does It Work
Handout 7 - Grievance Process - Canada Post
Handout 7 - Grievance Process - Canada Post
Handout 8 - Grievance Process - Canada Revenue Agency
Handout 8 - Grievance Process - Canada Revenue Agency
Handout 9 - Grievance Process - Canadian Food Inspection Agency
Handout 9 - Grievance Process - Canadian Food Inspection Agency
Handout 11 - Grievance Process - Treasury Board
Handout 11 - Grievance Process - Treasury Board
Handout 12 - Grievance Process - Academic Sector DCL
Handout 12 - Grievance Process - Academic Sector DCL
Module 2
Module 2 Handouts
Module 2 Handouts
Handout 1 - Roles Responsibilities and Legal Rights Scenarios
Handout 1 - Roles Responsibilities and Legal Rights Scenarios
Handout 2 - Our Rights Under The Law
Handout 2 - Our Rights Under The Law
Handout 3 - Discipline - Rights to Union Representation
Handout 3 - Discipline - Rights to Union Representation
Handout 4 - Unfair Labour Practices
Handout 4 - Unfair Labour Practices
Module 3
Module 3 Handouts
Module 3 Handouts
Handout 1 - Workplace Problem Solving Routes for PSAC Members
Handout 1 - Workplace Problem Solving Routes for PSAC Members
Handout 2 - Grievances and Complaints Involving Human Rights
Handout 2 - Grievances and Complaints Involving Human Rights
Handout 3 - Policy on Workplace Harassment
Handout 3 - Policy on Workplace Harassment
Handout 4 - The Organizing Model of Grievance Handling
Handout 4 - The Organizing Model of Grievance Handling
Handout 5 - Applying the Organizing Model Scenario
Handout 5 - Applying the Organizing Model Scenario
Handout 6 - 7 Ws
Handout 6 - 7 Ws
Handout 7 - Shop steward fact sheet and checklist
Handout 7 - Shop steward fact sheet and checklist
Module 4
Module 4 Handouts
Module 4 Handouts
Handout 1 - Interviewing the member - Role play instructions
Handout 1 - Interviewing the member - Role play instructions
Handout 2 - Grievance form
Handout 2 - Grievance form
Handout 3 - Grievance transmittal form
Handout 3 - Grievance transmittal form
Handout 4 - Analyzing a grievance
Handout 4 - Analyzing a grievance
Handout 5 - Sample Grievance Wording
Handout 5 - Sample Grievance Wording
Module 5
Module 5 Handouts
Module 5 Handouts
Handout 1 - Discipline - Mitigating Factors
Handout 1 - Discipline - Mitigating Factors
Handout 2 - Operational Requirements - Some Principles
Handout 2 - Operational Requirements - Some Principles
Module 6
Module 6 Handouts
Module 6 Handouts
Handout 1 - Case file - Exercise Eduardo
Handout 1 - Case file - Exercise Eduardo
Handout 2 - PSAC Grievance File Check List
Handout 2 - PSAC Grievance File Check List
Handout 3 - Rayonnier Quote
Handout 3 - Rayonnier Quote
Handout 4 - Duty of fair representation
Handout 4 - Duty of fair representation
Handout 5 - Discriminatory arbitrary bad faith
Handout 5 - Discriminatory arbitrary bad faith
Useful Documents
Steward's Guide to Grievance Handling
PDF
·
Document
Steward's Guide to Grievance Handling
Stewards Toolkit
Stewards Toolkit
Steward Fact Sheet
Steward Fact Sheet
Grievance Transmittal Form
Grievance Transmittal Form
Case - Abram and Anderson
Abram and Anderson - Management
Abram and Anderson - Management
Abram and Anderson - Member
Abram and Anderson - Member
Abram and Anderson - Steward
Abram and Anderson - Steward
Abram and Anderson - Outcome
Abram and Anderson - Outcome
Case - Applin et al
Applin et al - Management
Applin et al - Management
Applin et al - Member
Applin et al - Member
Applin et al - Steward
Applin et al - Steward
Applin et al - Outcome
Applin et al - Outcome
Case - Ayoub
Ayoub - Management
Ayoub - Management
Ayoub - Member
Ayoub - Member
Ayoub - Steward
Ayoub - Steward
Ayoub - Outcome
Ayoub - Outcome
Case - Hamilton and Hutchinson
Hamilton and Hutchinson - Management
Hamilton and Hutchinson - Management
Hamilton and Hutchinson - Member
Hamilton and Hutchinson - Member
Hamilton and Hutchinson - Steward
Hamilton and Hutchinson - Steward
Hamilton and Hutchinson - Outcome
Hamilton and Hutchinson - Outcome
Case - J. Doe
J. Doe - Management
J. Doe - Management
J. Doe - Member
J. Doe - Member
J. Doe - Steward
J. Doe - Steward
J. Doe - Outcome
J. Doe - Outcome
Case - Machacynski
Machacynski - Management
Machacynski - Management
Machacynski - Member
Machacynski - Member
Machacynski - Steward
Machacynski - Steward
Machacynski - Outcome
Machacynski - Outcome
Case - Murat
Murat - Management
Murat - Management
Murat - Member
Murat - Member
Murat - Steward
Murat - Steward
Murat - Outcome
Murat - Outcome
Case - Whyte
Whyte - Management
Whyte - Management
Whyte - Member
Whyte - Member
Whyte - Steward
Whyte - Steward
Whyte - Outcome
Whyte - Outcome
PSAC Links
PSAC Ontario – Ontario
PSAC Ontario – Ontario
Public Service Alliance of Canada
Public Service Alliance of Canada
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