SPOA
Useful links for SPOA officers
CONWY COUNTY BOROUGH COUNCIL
Single Point of Access Team
Single Point of Access Team
Conwy Telecare
Conwy Telecare
Occupational Therapy Intake Team within Information Advice and Assistance
Occupational Therapy Intake Team within Information Advice and Assistance
Adult mental health services
Adult mental health services
Community wellbeing services
Community wellbeing services
Homeless or at risk of being
Homeless or at risk of being
Conwy and Denbighshire Care & Repair
Conwy and Denbighshire Care & Repair
WELFARE RIGHTS
Welfare Rights CCBC
Welfare Rights CCBC
Attendance Allowance
Attendance Allowance
Citizens Advice
Citizens Advice
Apply for Grants
Apply for Grants
Benefits Calculator - entitledto - independent | accurate | reliable | www.entitledto.co.uk
Benefits Calculator - entitledto - independent | accurate | reliable | www.entitledto.co.uk
Free and impartial help with money, backed by the government | MoneyHelper
Free and impartial help with money, backed by the government | MoneyHelper
Individuals | Fuel Bank Foundation
Individuals | Fuel Bank Foundation
Help for Individuals: Charis Grants' schemes
Help for Individuals: Charis Grants' schemes
Benefits - GOV.UK
Benefits - GOV.UK
WELSH & UK GOV
Find your local council - GOV.UK
Find your local council - GOV.UK
Find your local authority in England, Wales, Scotland and Northern Ireland
What to do after someone dies
What to do after someone dies
The steps you must take when someone dies - register a death, report a death with Tell Us Once, coroners, funerals and death abroad.
Download ageing society strategy PDF
Download ageing society strategy PDF
Discretionary Assistance Fund (DAF) | GOV.WALES
Discretionary Assistance Fund (DAF) | GOV.WALES
Council Tax exemption or reduction for severe mental impairment: application form | GOV.WALES
Council Tax exemption or reduction for severe mental impairment: application form | GOV.WALES
Data Protection Act (2018)
Data Protection Act (2018)
BCUHB
Am I Eligible For NEPTS Transport?
Am I Eligible For NEPTS Transport?
Check if you're eligible for transport via our Non-Emergency Patient Transport Service (NEPTS).
Services- BCUHB
Services- BCUHB
Physiotherapy
Physiotherapy
Urgent Primary Care Centres (UPCC)
Urgent Primary Care Centres (UPCC)
Support, Concerns and Complaints: Who to Contact
Support, Concerns and Complaints: Who to Contact
Wheelchair Service ALAC
Wheelchair Service ALAC
Wrexham ALAC
Wrexham ALAC
NWFRS
Safe and Well Check - At home - Keeping You Safe - North Wales Fire And Rescue Service
Safe and Well Check - At home - Keeping You Safe - North Wales Fire And Rescue Service
SOCIAL CARE WALES
Home - Social Care Wales
Home - Social Care Wales
www.dewis.wales
www.dewis.wales
Home | Care Inspectorate Wales
Home | Care Inspectorate Wales
What are direct payments? Direct payments are a way that local…
What are direct payments? Direct payments are a way that local…
Overview of the Social services and well-being (Wales) Act 2014
Overview of the Social services and well-being (Wales) Act 2014
www.youtube.com
www.youtube.com
OLDER PEOPLE
Request your FREE Brochure - Wiltshire Farm Foods
Request your FREE Brochure - Wiltshire Farm Foods
Order your FREE brochure to browse over 330 delicious ready meals, including gluten free and vegetarian options. Free Delivery and Satisfaction Guaranteed.
Older Not Colder: Free Home Energy Support | Care & Repair
Older Not Colder: Free Home Energy Support | Care & Repair
Free home energy support. Keep your home warm this winter with the Older Not Colder service, for those aged 60 and over in Wales.
Age Cymru
Age Cymru
Age Connects North Wales Central – Working with Older People in Conwy and Denbighshire
Age Connects North Wales Central – Working with Older People in Conwy and Denbighshire
About Us – Byw Bywyd
About Us – Byw Bywyd
Ableworld | Mobility & Stairlift Retailer
Ableworld | Mobility & Stairlift Retailer
MENTAL HEALTH SUPPORT
Appropriate Adults Service - Adferiad
Appropriate Adults Service - Adferiad
Legal rights | The Mental Capacity Act 2005 | Mind
Legal rights | The Mental Capacity Act 2005 | Mind
Help and Advice Resources | Papyrus UK
Help and Advice Resources | Papyrus UK
Download hoarding guidance for staff
Download hoarding guidance for staff
ALZHEIMERS SOCIETY
Making your home dementia friendly
Making your home dementia friendly
Eating and drinking
Eating and drinking
Supporting a person with memory loss
Supporting a person with memory loss
Your relationships
Your relationships
Supporting a person with washing and dressing
Supporting a person with washing and dressing
Can Amazon Alexa or Echo help my step-dad with dementia?
Can Amazon Alexa or Echo help my step-dad with dementia?
BEREVEMENT SUPPORT
Access grief help on Cruse website
Access grief help on Cruse website
We're here to help you no matter how long you've been grieving. Learn more about our different bereavement support services here.
Grief booklets - Cruse Bereavement Support
Grief booklets - Cruse Bereavement Support
UTILITIES AND ENERGY
Priority Services Register Form
Priority Services Register Form
ScottishPower Hardship Fund
ScottishPower Hardship Fund
Through our ScottishPower Hardship Fund we can help you get your energy payments under control. We’ve provided over £60m in support to customers experiencing difficulties in paying their energy bills, due to low income or other circumstances.
Energy Support | LEAP
Energy Support | LEAP
Priority services | Dŵr Cymru Welsh Water
Priority services | Dŵr Cymru Welsh Water
Independent fuel debt advice – British Gas Energy Trust
Independent fuel debt advice – British Gas Energy Trust
Struggling to Pay Your Energy Bills? We Can Help
Struggling to Pay Your Energy Bills? We Can Help
OVO Extra Support
OVO Extra Support
Find My Supplier
Find My Supplier
Electric blankets
Electric blankets
Check if your smart meter should work in smart mode - Citizens Advice
Check if your smart meter should work in smart mode - Citizens Advice
Help with your bills | Dŵr Cymru Welsh Water
Help with your bills | Dŵr Cymru Welsh Water
www.dwrcymru.com
www.dwrcymru.com
Get Help
Get Help
DEBT SUPPORT
www.stepchange.org
www.stepchange.org
Cancer information and support - Macmillan
Cancer information and support - Macmillan
CARERS
Are you a carer? | Carers Outreach Service North West Wales
Are you a carer? | Carers Outreach Service North West Wales
Information, Advice and Assistance for Carers
Information, Advice and Assistance for Carers
Help and advice | Carers UK
Help and advice | Carers UK
Carer's Allowance
Carer's Allowance
Carers: help and support
Carers: help and support
Download caring guide for Wales 2025-26
Download caring guide for Wales 2025-26
Help and advice | Carers Wales
Help and advice | Carers Wales
INFORMATION AND ADVICE
Stroke Association
Stroke Association
Information and support - Parkinson's UK
Information and support - Parkinson's UK
Assistive aids and technology RNIB
Assistive aids and technology RNIB
Gorwel - Support and more
Gorwel - Support and more
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