darkmaille Official: Instagram | Linktree

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all pieces are made to order unless stated otherwise. 

shipping within germany:

untracked shipping: 2,80 €
tracked & insured shipping (up to 20 €) : 5,15 €

shipping international (eu only):
tracked & insured shipping (up to 37€) : 7 €


orders are processed after payment is received. 

please allow for up to 2 weeks processing time until orders can be shipped.

Shipping and Deliveries

since all items are handmade and often made to order, a right of withdrawal does not apply according to § 312g abs. 2 nr. 1 bgb (custom-made goods).

returns and exchanges are not accepted.

if there is an issue with your order, please contact me.

Returns and Refunds

this website collects personal data only for the purpose of processing orders and communication.

payment is handled via paypal. please refer to paypal’s privacy policy for more information.

your data will not be shared with third parties unless required to fulfill your order.

you have the right to request information about your stored data or request deletion at any time.

contact: darkmaillechains@gmail.com

Privacy Policy

all pieces are handmade and crafted from stainless / surgical steel. slight variations may occur — each piece is unique.

most items are made to order. production time may vary depending on workload and complexity.

payment is required before production begins unless otherwise agreed. for custom pieces, a deposit may be requested.

prices may vary depending on materials and time needed.

shipping options are chosen by the customer. untracked shipping is at the buyer’s risk.

once shipped, i am not responsible for lost or delayed packages.

due to the handmade and custom nature of the pieces, returns and exchanges are not accepted.

if there is any issue with your order, feel free to contact me.

by placing an order, you agree to these terms.


Terms and Conditions

johanna süß

hermannstr. 82

53225 bonn

deutschland

e-mail: darkmaillechains@gmail.com

Impressum

darkmaille

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