eDesk onboarding
Here you'll find essential steps to help you get set up, from setting up your account to inviting your team and customizing your workspace.
Getting started
Connecting Marketplaces
Connecting Marketplaces
Connecting Webstores
Connecting Webstores
Connecting Social channels
Connecting Social channels
Connecting email addresses
Connecting email addresses
Invite your team
Add users
Add users
Assign roles
Assign roles
Manage permissions
Manage permissions
Learn the basics!
The eDesk Mailbox
The eDesk Mailbox
What is a Ticket?
What is a Ticket?
Ticket statuses
Ticket statuses
The Smart Inbox
The Smart Inbox
Organize your Mailbox
Customize eDesk
Customize eDesk
Create folders/Pinned filters
Create folders/Pinned filters
Set up Message rules
Set up Message rules
Signatures
Signatures
Create expert Templates
Manual usage
Manual usage
Auto-Reply
Auto-Reply
Out-of-Office
Out-of-Office
Rule-Only
Rule-Only
Agent Assist templates - part of the AI Assist suite
Agent Assist templates - part of the AI Assist suite
HandsFree templates - part of the AI Automation suite
HandsFree templates - part of the AI Automation suite
eDesk's AI
Get started with eDesk's AI
Get started with eDesk's AI
Agent Assist features
Agent Assist features
AI Automation
AI Automation
All our AI features
All our AI features
Collaborate with your Team
Assign Tickets
Assign Tickets
Mention Agents
Mention Agents
Follow Best Practices
Respond faster with Snippets
Respond faster with Snippets
Assign tickets with Round-Robin
Assign tickets with Round-Robin
Common uses of Rule-Only Templates
Common uses of Rule-Only Templates
Common uses of Message Rules
Common uses of Message Rules
Make informed decisions
Agents Insights
Agents Insights
Tickets Insights
Tickets Insights
General Insights
General Insights
Report Extracts
Report Extracts
Basic Troubleshooting
eDesk Troubleshooting
eDesk Troubleshooting
Go to the next level!
Learn to manage your account!
Learn to manage your account!
Live Chat
Live Chat
Feedback
Feedback
Knowledgebase
Knowledgebase
Facebook
Facebook
Instagram
Instagram
LinkedIn
LinkedIn
Email
Email
X
X
View on mobile
More from Linktree
Products
Link in bio + tools
Manage your social media
Grow and engage your audience
Monetize your following
Measure your success
Templates
Marketplace
Learn
Resources
How to use Linktree
Pricing
Link in bio + tools
Link in bio
Customize your Linktree
Link shortener
Create trackable, shareable short links
QR code generator
Turn links into scannable QR codes
Canva Background Editor
Import your custom designs from Canva into your profile
Linktree for every social platform
Grow and engage your audience everywhere
Instagram
TikTok
LinkedIn
X
Manage your social media
Schedule and auto-post
Hands-free, hassle-free social media planning
Instagram auto reply
Automated replies and DMs triggered by comments
AI content & caption generator
Instant AI-powered post ideas and captions
Hashtag generator
Trending hashtag suggestions for better reach
Social integration for every social platform
Plan, auto post, and share across all platforms
Instagram
TikTok
Facebook
Pinterest
LinkedIn
Threads
Youtube
Grow and engage your audience
Collect leads with contact forms
Turn visitors into subscribers
Manage and activate your audience
Organize, tag, and track contacts
Send contacts to email tools
Sync with Mailchimp, Klaviyo, Kit & more
Monetize your following
Earn with a Linktree Shop
Sell products and earn commission
Sell an online course
Create and sell your expertise easily
Host digital products
Sell digital products and build your email list
Earn by hosting sponsored links
Share brand offers and earn for every sign-up or sale
Get rewarded for growing your Linktree
Earn points, level up and unlock cash bonuses
Booked and paid, easily
Offer sessions and earn from your expertise
Measure your success
Social + link analytics
Track clicks, engagement and audience insights
Resources
Read our blog
All the latest tips, tricks and growth strategies
Success Stories
Real people, real results on Linktree
How to use Linktree
Linktree Help Centre
Get answers, guides and support
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