Josh + [Un]churned
đď¸ [Un]churned: Podcast by Josh Schachter & Substack from amazing authors! âď¸
Subscribe to [Un]Churned by Gainsight | Substack
Subscribe to [Un]Churned by Gainsight | Substack
Notes from the Gainsight team as we build, learn, and experiment with AI to reimagine retention. Click to read [Un]Churned by Gainsight, a Substack publication with hundreds of subscribers.
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Podcast ¡ Gainsight ¡ If you're experimenting with automation, questioning the traditional post-sales model, or trying to drive more value with less headcount, you're in the right place. AI wonât fix churn, but these conversations might. Retention is the new growth & AI is rewriting the rules. Hosted by Josh Schachter, SVP of Atlas at Gainsight, [Un]Churnedâthe No. 1 podcast for retention and Customer Success leadersâfeatures real talk with the sharpest minds in the Customer Success space. We dig into how teams are scaling smarter, activating AI agents, and redesigning the customer journey for lasting impact.
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Hey, Iâm Josh. I help Customer Success and B2B SaaS leaders rethink retention in an⌠¡ Experience: Gainsight ¡ Education: Columbia University in the City of New York ¡ Location: New York ¡ 500+ connections on LinkedIn. View Josh Schachterâs profile on LinkedIn, a professional community of 1 billion members.
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