Freeformers – Medium

Freeformers

Freeformers

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Jan 15, 2024

What is Mutual Lifetime Value?

We believe that there has to be a balance between the value an employee brings to an organisation, and the value an employer provides its…

A Venn diagram. The left circle is “A Business: Employee Lifetime Value.” The right circle is “Its People: Employer Lifetime Value.” The centre is “Mutual Lifetime Value.”

Freeformers

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Jan 5, 2024

Customer experience is a huge global industry worth $14bn .

You’ll have heard the rallying cries of many business:

Freeformers

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Oct 16, 2018

The Future of Retail Banking | To branch or not to branch

Almost 3,000 branches have been closed in the last three years.

The Future of Retail Banking | To branch or not to branch

Freeformers

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Dec 21, 2017

Seven problems you can solve with a learning design sprint

By Wil Procter, Senior Learning Strategist

Seven problems you can solve with a learning design sprint

Freeformers

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Dec 21, 2017

Freeformers’ predictions for 2018

2017 has come to a close and it’s been a huge year in tech and digital. From the surge in price of Bitcoin to fears around the fast growth…

Freeformers’ predictions for 2018

Freeformers

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Nov 28, 2017

Are your banking employees ready to inspire and excite customers about PSD2?

While some people are counting down the days to Christmas, the Freeformers team have our hearts set on a date just a little bit later in…

Are your banking employees ready to inspire and excite customers about PSD2?

Freeformers

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Nov 10, 2017

People are people and that really matters for Financial Services

By Sam Stamp, Client Lead, Financial Services, Freeformers

People are people and that really matters for Financial Services

Freeformers

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Nov 3, 2017

Three crucial things to consider as the Open Banking revolution gathers pace

By Sam Stamp, Client Lead, Financial Services, Freeformers

Three crucial things to consider as the Open Banking revolution gathers pace

Freeformers

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Sep 14, 2017

Fail fast, learn and adapt quickly

In the final one of our 10 tips inspired by our Future of Work report Mapping the Digital Future, we look at how to learn and adapt quickly…

Fail fast, learn and adapt quickly

Freeformers

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Sep 7, 2017

Foster diversity of talent and thought

In the ninth of 10 tips inspired by our Future of Work report Mapping the Digital Future, we look at the benefits of fostering diversity…

Foster diversity of talent and thought

Freeformers

Freeformers

Freeformers are shaping the future of work, improving the Employee Experience (EX) using Customer Experience (CX) design principles.

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