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        <title><![CDATA[Stories by Nuno Miguel Ferraz on Medium]]></title>
        <description><![CDATA[Stories by Nuno Miguel Ferraz on Medium]]></description>
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            <title>Stories by Nuno Miguel Ferraz on Medium</title>
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            <title><![CDATA[The Parallelism between Theatre and F&B Service]]></title>
            <link>https://nmferraz.medium.com/the-parallelism-between-theatre-and-f-b-service-f64696f4c7bc?source=rss-23b503f9e31d------2</link>
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            <category><![CDATA[art]]></category>
            <category><![CDATA[restaurant]]></category>
            <category><![CDATA[hospitality]]></category>
            <category><![CDATA[management]]></category>
            <category><![CDATA[theatre]]></category>
            <dc:creator><![CDATA[Nuno Miguel Ferraz]]></dc:creator>
            <pubDate>Tue, 18 Mar 2025 19:03:17 GMT</pubDate>
            <atom:updated>2025-03-18T19:03:39.218Z</atom:updated>
            <content:encoded><![CDATA[<p>What theatre and table service have in common?</p><p>More than you can imagine. After years on stage and now taking my first steps in restaurant service, I realized that both depend on choreography and unforgettable stories. 🎭🍷</p><p>Since I was six years old, the stage has been one of the places that has made me feel most at home, thanks in large part to Diana Barnabé. Now, as an F&amp;B Management student at the School of Hospitality and Tourism of Porto (EHTP), I realize how these experiences shaped my approach to service.</p><p>At CICLO, a theatre collective I founded in 2019, I learned that a team is essential. <strong>Everyone has their role, but no one is alone.</strong> If something goes wrong, the group is there to support, without compromising the experience.</p><p>This philosophy follows me in the restaurant, where, although the customer does not understand the behind-the-scenes, he feels the impact of a synchronized team.</p><p>What always fascinated me about theatre was not just the final play, but the creative process: studying the characters, rehearsing and improvising. My favourite character, curiously, didn’t speak, but his story was told in silence.<br>In the F&amp;B service, the dynamic is the same: each customer is unique, and each table has a story to tell. The challenge is to interpret the needs and desires of those who are there, improvising and creating special moments.</p><p>On stage and in the restaurant, there is a choreography. In theatre, every movement is planned; In service, the maître d’ is the director and the waiters are the actors.</p><p>The customer is the most demanding critic. When everything goes well, it is because the team worked like a true theatre group, improvising when necessary and following the “choreography” when everything is in harmony.</p><p>In theatre, we tell stories with words and movement. In the dining room, stories are told through food, wine, and hospitality. Every choice, like selecting a wine or how to celebrate a birthday, creates a unique memory.</p><p>Theatre taught me that attention to detail, teamwork, and the ability to improvise are essential to creating memorable experiences. I am on a continuous journey, learning with each service. Looking back, I realize that the stage was my best school.</p><figure><img alt="" src="https://cdn-images-1.medium.com/max/800/0*2I4_nMrtUmr1Ec5z" /><figcaption>Me in character (2024)</figcaption></figure><img src="https://medium.com/_/stat?event=post.clientViewed&referrerSource=full_rss&postId=f64696f4c7bc" width="1" height="1" alt="">]]></content:encoded>
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