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Memory for |
Agents

MemU powers autonomous AI agents with persistent, evolving memory.Continuously predict user intentions, act proactively, and work for you — even while you sleep.

User Intention Prediction
Persistent Memory
Proactive Actions
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User Intention Prediction

Real-Time Intention Analysis

Current User: Sarah Chen

Session: Active for 12 minutes

Confidence: 94%

#### Predicted Intentions

  • Primary: Seeking enterprise pricing info
  • Confidence: 94%
  • Evidence: Visited pricing page 3x, hovering on "Enterprise" tab
  • Suggested Action: Proactively offer custom quote
  • Secondary: Evaluating team onboarding
  • Confidence: 78%
  • Evidence: Downloaded team setup guide, searched "bulk invite"
  • Suggested Action: Share team admin tutorial
  • Emerging: Considering API integration
  • Confidence: 62%
  • Evidence: Brief visit to API docs, technical background
  • Suggested Action: Prepare integration examples

Intention History (Last 7 Days)

| Date | Intention | Accuracy | Action Taken |

|------|-----------|----------|--------------|

| Jan 27 | Billing question | ✅ Correct | Proactive help |

| Jan 25 | Feature discovery | ✅ Correct | Guided tour |

| Jan 23 | Churn risk | ✅ Prevented | Retention offer |

| Jan 20 | Support need | ✅ Correct | Instant assist |

Behavioral Signals Detected

  • Hesitation Pattern: Pausing on pricing toggle
  • Comparison Mode: Switching between plan tiers
  • Decision Readiness: 73% likely to convert today
  • Preferred Channel: Email (based on past)

Proactive Recommendations

  • [ ] Send personalized enterprise comparison
  • [ ] Offer live demo scheduling
  • [ ] Prepare ROI calculator link

Pending Tasks

High Priority

  • [ ] Follow up with Sarah Chen (Due: 2h)
  • Context: Asked about enterprise pricing yesterday
  • Action: Send personalized quote based on team size (50 users)
  • Memory: Prefers email over calls
  • [ ] Resolve billing inquiry (Due: 4h)
  • User: Mike Johnson (ID: usr_7k2m8x)
  • Issue: Invoice discrepancy for January
  • Context: Long-time customer, 3-year history
  • [ ] Onboard new user (Due: Today)
  • User: Alex Rivera
  • Stage: Completed signup, needs first-run guidance
  • Preference: Technical background, skip basics

Scheduled

  • [ ] Send weekly digest to power users (Tomorrow 9AM)
  • [ ] Check in with at-risk accounts (Tomorrow 2PM)
  • [ ] Prepare Q1 usage report for enterprise clients

Proactive Opportunities

  • [ ] Suggest upgrade to Pro plan for 3 qualifying users
  • [ ] Share new feature announcement with beta testers
  • [ ] Reconnect with dormant users (7+ days inactive)

Completed Tasks

Today (Jan 28)

  • [x] Churn prevention intervention
  • User: Jennifer Walsh
  • Action: Offered personalized 20% discount
  • Result: User retained, renewed for 12 months
  • Revenue saved: $2,400 ARR
  • [x] Support ticket resolved
  • Ticket: #4892 - Password reset issue
  • Resolution time: 3 minutes
  • User satisfaction: 5/5 stars
  • Note: Updated knowledge base with solution
  • [x] Proactive feature recommendation
  • User: David Kim (Power user)
  • Suggested: API integration based on usage pattern
  • Outcome: User activated API, +40% engagement
  • [x] Cross-session context recall
  • Connected 5-day-old conversation seamlessly
  • User impressed: "You remembered everything!"

This Week

  • [x] 47 support tickets resolved (avg 4.2 min)
  • [x] 12 churn preventions successful
  • [x] 28 proactive recommendations sent
  • [x] 156 context recalls across sessions

Impact Metrics

  • Customer satisfaction: 4.8/5
  • First response time: 0.3 seconds
  • Resolution rate: 94%

Learning from Failures

Recent Issues (Under Review)

Case #1: Missed Escalation Signal

  • User: Thomas Brown
  • What happened: Didn't detect frustration in message tone
  • Root cause: Sarcasm misinterpreted as positive
  • Learning: Added sarcasm detection pattern
  • Status: Model updated, similar cases now flagged

Case #2: Outdated Information Provided

  • User: Rachel Green
  • What happened: Gave old pricing (pre-update)
  • Root cause: Memory not refreshed after price change
  • Learning: Added trigger for pricing memory refresh
  • Status: Resolved, pricing sync automated

Case #3: Slow Response on Complex Query

  • User: Enterprise client
  • What happened: 8 second response (target: <2s)
  • Root cause: Multi-database lookup inefficiency
  • Learning: Optimized query path, added caching
  • Status: Response now <1.5s for similar queries

Improvement Actions

  • [ ] Review edge cases weekly
  • [ ] Update sentiment detection model
  • [ ] Add fallback for slow database responses
  • [ ] Implement proactive health checks

Success Stories

Top Wins This Month

🌟 Enterprise Deal Saved

  • Client: TechCorp Industries
  • Situation: Considering competitor switch
  • Agent Action:
  • Detected risk from support ticket patterns
  • Proactively escalated to success team
  • Prepared personalized retention offer
  • Outcome: 3-year renewal, $180K ARR
  • Key Memory: Remembered CEO's product feedback from 6 months ago

🌟 Viral Support Moment

  • User: Influencer with 50K followers
  • Situation: Complex integration issue at midnight
  • Agent Action:
  • Resolved in 4 minutes (24/7 availability)
  • Provided step-by-step video guide
  • Followed up proactively next morning
  • Outcome: User posted positive review, 12 signups attributed

🌟 Proactive Upsell Win

  • Users: 8 power users identified
  • Pattern Detected: Hitting usage limits regularly
  • Agent Action: Personalized upgrade suggestions
  • Outcome: 6 upgrades, +$4,320 MRR

Success Metrics

  • Revenue influenced: $47,200 this month
  • NPS improvement: +12 points
  • Proactive saves: 23 at-risk accounts
  • User testimonials: 18 new this month

A Three-Layer Memory Engine for Autonomous AI Agents

MemU's cloud-native memory engine enables proactive 24/7 agents with persistent, self-evolving memory. No manual annotation, no complex pipelines — just intelligent memory that grows with your agents and empowers them to act autonomously.

Memory Category Layer
Organized knowledge for proactive decisions
Memory Item Layer
Discrete facts for instant recall
Resource Layer
Raw context for deep understanding
MEMORY CATEGORY LAYER
todo.md
intentions.md
patterns.md
actions.md
MEMORY ITEM LAYER
Todo
Follow up with Sarah Chen · Due: 2h
Todo
Resolve billing inquiry · Due: 4h
Todo
Onboard new user Alex · Due: Today
Intention
Likely needs enterprise pricing info.
Intention
Searching for API integration docs.
Pattern
Active 9-11AM · Peak engagement time.
Pattern
Hesitates on pricing page · offer help.
Action
Sent proactive discount · prevented churn.
Action
Scheduled follow-up for tomorrow 9AM.
Action
Upsell completed · +$720 MRR gained.
Action
Issue resolved in 3 min · 5-star rating.
Context
Prefers email over calls · technical user.
RESOURCE LAYER
User Intention Prediction
Continuously infer user intentions from behavior patterns. Know what users need before they ask.
Cross-Session Continuity
Seamlessly connect conversations across days, weeks, or months. No context is ever lost.
Proactive Pattern Recognition
Automatically identify user patterns and enable agents to act before being asked.
Always-On Memory
24/7 managed memory that never sleeps. Your agents stay informed around the clock.
Self-Evolving Knowledge
Memory structures adapt automatically based on usage patterns and agent behavior.
Visual Memory Console
Monitor memory health, trace decisions, and debug agent behavior in real-time.
For Developers

Integrate into your LLM apps

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# Install memU SDK
pip install memu-py

# Initialize and use
from memu import MemuClient
import os

memu_client = MemuClient(
    api_key=os.getenv("MEMU_API_KEY")
)
memu_client.memorize_conversation(
    conversation=conversation,
    user_name="User",
    agent_name="Assistant"
)

Two Powerful APIs for Proactive Agent Memory

Build autonomous agents that remember, learn, and act proactively. Choose the integration level that fits your architecture — from fully managed responses to granular memory control.

Response API

One API call for fully autonomous responses. Your agent retrieves memories, generates context-aware replies, and stores new learnings automatically. Perfect for 24/7 agents that need to learn while they work.

Auto-memorizeContext injectionOne request

Memory API

Full control over your agent's memory. Store strategic insights, retrieve proactive triggers, and build agents that anticipate user needs before they ask.

Semantic searchPattern queriesBulk operations
Proactive Triggers
Set conditions for autonomous agent actions based on memory patterns
Learning Loops
Agents improve continuously from every interaction, 24/7
Shared Memory Pool
Multiple agents share learnings instantly across your fleet
For enterprise

Enterprise-grade AI solutions for your business needs

Powerful tools and dedicated support to scale your AI applications with confidence

Commercial License

Full proprietary features, commercial usage rights, and white-labeling options for your enterprise needs

Custom Development

SSO/RBAC integration and dedicated algorithm team for scenario-specific optimization

Intelligence & Analytics

User behavior analysis, real-time monitoring, and automated agent optimization tools

Premium Support

24/7 dedicated support team, custom SLAs, and professional implementation services

Ready to scale your AI applications?

Contact our enterprise team (contact@nevamind.ai) to discuss your specific requirements and get a custom solution.

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Benchmarking MemU

MemU achieves 92.09% average accuracy in Locomo dataset across all reasoning tasks, significantly outperforming competitors.

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Build Agents That

Never Sleep

Power your 24/7 agents with persistent memory.
Learn continuously. Act proactively. Never forget.

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Sub-50ms Latency
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