How do I make a purchase?
To buy a game, visit the store page, select the game you want, and click the "Buy Now" button. Follow the steps to complete your payment and get your game.
Can I buy games on mobile?
Yes, you can buy games on your mobile browser, but they can only be installed on a PC, not on mobile devices.
Do you offer refunds?
Refunds are available in certain cases like purchase mistakes or technical problems. Please check our refund policy or contact customer support. Make sure we support your local currency before buying.
How do I contact support?
You can reach customer support by visiting our Help section on the website.
How do I install a game?
After buying a game, it downloads directly through your browser so you can start playing right away.
What payment methods do you support?
We currently accept payments securely through PayPal only.
Can I gift a game to someone else?
Not yet, but we plan to add gifting options soon!
How do I check my purchase history?
Log into your account and go to the "Purchase History" section to see all your past orders.
Are there regional pricing options?
Yes, we offer regional pricing in some countries to make games more affordable.
Do you offer early access games?
Yes, we support early access games through MWS Interactive Plus, allowing players to try select games before full release and share feedback.
Can I get a refund if a game goes on sale after I bought it?
Unfortunately, we don't offer refunds for price drops. Watch the store for sales and discounts.
What happens if I lose access to my account?
If you lose access, please contact support via our Help section.
Do you have a rewards program?
We're working on a rewards program that lets you earn points with purchases and redeem them for discounts.
Can I play my games offline?
Some single-player games support offline play, but most require an internet connection, especially for online features.
Do you offer parental controls?
We are working on parental controls aimed at users under the age of 13 to help manage game access and usage.
How long does it take to get my game after purchase?
Your games are available to download as soon as your payment is confirmed.
Is my personal information safe?
Yes! We take your privacy seriously and protect your data using industry-standard security measures, including secure PayPal payments for all transactions.