A trade-trained AI receptionist that picks up at 2 AM, knows a burst pipe from a thermostat question, and hands the callback to your on-call team - with the address, the urgency, and the full transcript.
Most contractors lose the call before they know it happened. OnCrew picks up on the first ring and gets the details your team needs to win the callback.
Generic answering services can't tell a gas leak from a thermostat question. Three things shape how we answer your calls.
Nights, weekends, holidays, the hours your phone is on silent. No coverage gap. No voicemail dead-end. Multiple concurrent calls, no hold music.
100 calls included on Starter. Predictable per-call overage. No per-minute hold-time billing. No padded transcripts. No surprises on the bill.
Urgent calls are tagged for fast configured handoff with transcript and caller details. Your team still owns callback, assignment, ETA, and field decisions.
Pick a trade. See the phrases our AI hears on the line, what it tags as urgent, and what your team sees the moment a call ends.
Try the AI Demo
Same AI that answers contractor calls 24/7. Pick whichever way is faster for you, tell the AI you have a burst pipe, and judge the intake yourself.
Tap to talk. Uses your microphone. No phone number to dial, no app to install.
Uses your microphone. Hear Sarah handle an emergency call.
Real phone-call test. Try it the way your customers will when they call your number.
The same AI agent that answers calls for contractors 24/7.
Heard enough? Put the AI on your business line.
14-day trial. Founder onboards your business. Your card is held but not charged during the trial.
Cancel anytime before day 14.
Live Demo
While you sleep, Sarah picks up, captures the urgent details, and hands the callback request to your on-call team.
Want to hear it live?
Call (818) 578-4783Sounds like what you need? Put it on your business line.
14-day free trial. No charge during the trial, card on file. Cancel anytime.
Founder-led onboarding. No charge today.
Features
Not law firms, not dentists, not generic call centers. Built for emergency home-service contractors: HVAC, plumbing, electrical, roofing, and crews like yours.
Trade-trained AI that hears the difference between a real emergency and a routine quote request, then routes each one the way it should be handled.
Multiple calls at once. No hold music, no voicemail dead-ends.
Quote requests, scheduling questions, and non-urgent calls saved with full context.
Standalone at launch. Setup help routes summaries into the tools your team already uses.
Every call kept on file with a clean summary, searchable transcript, and the audio.
Caller name, address, urgency, and the question, packaged for fast follow-up.
Sounds like the right fit?
Plans from $49/mo. 100 calls included. 14-day trial, no charge today, card on file.
Cancel anytime before day 14.
Abe
Founder, OnCrew · Los Angeles, CA
“I built OnCrew after watching my brother’s plumbing crew miss two urgent jobs in one night because their answering service kept callers on hold. Every pilot launches with me on the call. I won’t hand you off to a sales rep, and I read every refund request myself.”
Read the full story30-day money-back guarantee
If OnCrew doesn’t earn its keep in your first 30 days, email hello@oncrew.ai and we refund every dollar. No phone tree, no retention script.
90-second urgent handoff target
Urgent calls are tagged for fast configured handoff with transcript and caller details. Your team still owns callback, assignment, ETA, and field decisions.
Comparison
Real prices. Real features. See why contractors switch to OnCrew.
OnCrew: 100 included calls. $0.99 overage. No contracts.
OnCrew: 100 included calls. $0.99 overage. No contracts.
Ready to put OnCrew on your business line?
14-day free trial. No charge during the trial, card on file. Cancel anytime.
Pricing
14-day free trial. Guided setup. Predictable per-call overage at $0.99.
Best for solo contractors testing after-hours coverage.
Best for growing teams that need more handoff and coverage.
Best for multi-crew and high-volume operations.
All plans include emergency triage. No setup fees. Overage calls $0.99 each. Cancel anytime.
14 days free. Review captured calls, emergency alerts, and transcripts before your subscription starts.
We review your setup with you, configure the answering workflow for your trade, and walk through a clear handoff plan before any call is sent to the AI.
We sit down together to confirm hours, services, service area, and how you want callers greeted, so the AI matches the way you actually run the business.
We tune the answering flow, urgency cues, and where alerts land (text, email, or the inbox your team already watches) so it fits your process, not ours.
Before go-live we agree on what counts as urgent, who gets notified, and how to flag anything that looks off in a transcript. You stay in control.
Pilot customers work directly with the founder during onboarding. No ticket queues, no guesswork, and you decide when the AI is ready to take live calls.
Assumption worksheet
Plug in your own numbers and decide whether a pilot is worth testing. Nothing here is a guarantee or an industry average.
Plug in your own numbers to size up a pilot.
Plan comparison
At-risk calls / month
9
Starter plan (100 calls included)
$49/mo
Calls to protect / week
Your input
Per-call overage after included
$0.99/call
Use your numbers to decide whether a pilot is worth testing.
Numbers pencil out? Try it for 14 days.
Plans from $49/mo. No charge during the trial, card on file. Cancel anytime.
FAQ
No charge during the trial, card on file. Cancel anytime.
Start 14-Day Free TrialStill have questions?
Call us: (818) 578-4783Trade guides
Start with the guide for the trade you run, then compare the broader contractor shortlist before forwarding your line.
The exact HVAC phone-coverage page for no-heat, no-cool, gas-smell, CO, and overflow calls.
Burst-pipe, sewer-backup, water-heater, shutoff, and active-flooding intake.
The exact plumber phone-coverage page for after-hours and overflow service calls.
The exact electrician phone-coverage page for outage, breaker, arcing, burning-smell, and medical-equipment calls.
A dedicated buyer page for electrical contractors comparing AI, live, and call-center coverage for panel, outage, sparking-outlet, and EV charger calls.
Active-leak, storm-damage, tarp-request, ladder-access, and claim-intake coverage.
The broad contractor phone answering page for teams across HVAC, plumbing, electrical, roofing, and construction trades.
The 2026 shortlist comparing trade-built AI, live receptionists, call centers, and voicemail.
Get Started
Your voicemail, or your AI call handler? One emergency job can outweigh a year of OnCrew.
Plans from $49/mo.100 calls included.14-day trial.
Demo line: (818) 578-4783
Uses your microphone. Hear Sarah handle an emergency call.
