About Patch My PC
We exist to improve lives, through customer-obsessed innovation.
How It Started
Founded in 2011, we’re a team of 125 dedicated to keeping you more secure online and making application management easy. Our company started with our free home updater and grew into Enterprise products. We prioritize your experience and aim to empower you with the tools you need.
Our commitment to excellence and customer satisfaction sets us apart. But don’t just take our word for it — see what our customers have to say on Gartner and G2.
Our Purpose: Improving Lives
We work hard to make products that deeply help our 10,100 customers stay more secure and improve their quality of life.
We also strive to create a great workplace where team members look forward to coming to work and can grow and support each other in life and at work.
Getting those first two areas right allows us to give back time and resources to our communities.
We are here to make a positive difference in the lives of our customers, team, and communities with everything we do.
Our Core Values: What to Expect from Us
Seeking feedback while remaining grounded in our commitment to improve.
Taking ownership and prioritizing authenticity and integrity in all we do.
Delivering positive, memorable moments that exceed expectations.
Creating quality work, owning our outcomes, and raising the bar with clear feedback.
Supporting each other and our communities by generously giving time and resources.
Demonstrating compassion, understanding, and respect for all those we serve.
Embracing a growth mindset to innovate in our journey of improving lives.
Seeking feedback while remaining grounded in our commitment to improve.
Taking ownership and prioritizing authenticity and integrity in all we do.
Delivering positive, memorable moments that exceed expectations.
Creating quality work, owning our outcomes, and raising the bar with clear feedback.
Supporting each other and our communities by generously giving time and resources.
Demonstrating compassion, understanding, and respect for all those we serve.
Embracing a growth mindset to innovate in our journey of improving lives.
Where We Work
At Patch My PC, we believe great work happens wherever great people are. We value flexibility, ownership, and creating a space where people can do their best work — from anywhere. We’re fully remote, but we also have a few spots around the world where team members work or meet up in person.
Our fully remote team spans 15+ countries and three continents, combining global perspective with deep local expertise. Here’s where some of our core team calls home:
Castle Rock, Colorado — The birthplace of Patch My PC, and still home to our HQ, our founders, and some serious Colorado views.
Antwerp, Belgium — Our European home base for cloud development. It’s where big ideas and great teamwork come together to shape the future of Patch My PC.
Penistone, England — Our UK hub for Advanced Insights product. A quiet town powering innovation, collaboration, and the occasional strong cup of tea.
Remote in 15+ Countries — From Toronto to Tallinn and dozens of places in between, our team brings local insight and global collaboration to every decision, every feature, and every support ticket.
What Customers Say About our products
We commit to these values across all operations. If we ever fall short, your feedback is invaluable. Feel free to arrange a We Missed the Mark call with our founder to help us improve and prevent future issues.
Customer-Approved Excellence
Meet Our Team
Improving Lives, One Milestone at a Time
Patch My PC started as a weekend project in 2011 for Justin. He built a free Home Updater to fix a problem at work, but then it ended up helping millions of people stay secure. In this video, Marie and Justin walk through how it all started, how the home updater took off thanks to sites like CNET, and why they kept going after that early traction.
In 2013 Patch My PC moved from a free consumer tool to our first paid enterprise product, built to make third-party patching easier in ConfigMgr. There was no sure sense that anyone would buy it, but it solved real pain. This is the moment Patch My PC started turning into a real company. Marie joined full-time, and we started focusing on the IT space.
By 2017, Marie and Justin quit their day jobs and went all-in. The Publisher was launched in 2018, which automated a ton of manual work (and was a huge boon to momentum). That led to app creation, Intune support, and our hitting 1,000 customers. This video shares how we built our first team, opened the Castle Rock office, and started growing with purpose.
2021 was about growth and staying grounded. With 12 people onboard and acceleration the new norm, the team created Patch My PC’s core values. These weren’t aspirational, the values were already part of how everyone worked. This video covers how Justin and Marie kept the culture strong while scaling up. We wrapped up 2021 with 3,359 customers and more than 12 million devices secured.
In 2022 Patch My PC made its first acquisition. Scappman, a startup in Belgium, joined the team and brought with them a head start on SaaS. We added five new team members (including founders Wout Vergauwen and Maarten Follaets), opened an office in Antwerp, and got serious about building our cloud platform. At the time, we had around 50 team members and just under 5,000 customers.
In early 2023 Patch My PC acquired Apajove, a UK company with a solid ConfigMgr reporting product that went beyond just patching. Their founder, John Quirk, had a great team of six and a tool that filled a major gap in our current solutions. This video is about a fast-moving deal, a surprise Cancun dinner reveal to our team, and a big step forward for reporting.
Ivanti approached Patch My PC with a partnership pitch that quickly turned into a lawsuit. They gave us three choices: sell, pay royalties, or get sued. We chose to fight. After two years of litigation, we won the legal battle in May 2023. That same year we became stewards of PSADT and welcomed its founder Dan Cunningham to the team. We ended 2023 with 95 team members and over 6,000 customers.
In 2024, we launched the most requested idea we’d gotten for years: Patch My PC Cloud. We dropped the on-prem requirements and unlocked new features like Custom Apps and a preview of Mac support. The enthusiasm of our community was huge! By the end of the year Patch My PC had 7,835 customers, 24 million devices, and a 125-person team across 15+ countries offering near-round-the-clock support.
Patch My PC kicked off 2025 by adding our first executive leaders in Finance, Operations, and People Ops to support our next phase of growth. A few weeks later, nearly 100 teammates from 13 countries came together in Costa Rica for our third global summit. It was the perfect setting to welcome leaders, strengthen connections, and sharpen our focus on creating better experiences for customers.
