Pingbix — WhatsApp, SMS & RCS CPaaS Platform for Businesses

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Recognized by Elets & Silicon India for Transforming CX

Transform the way you connect
with your customers!

Enabling scalable growth with a unified CPaaS platform for secure, intelligent omnichannel communication.

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Trusted by 500+ businesses

Powering technology for innovative companies

Our Offerings

Our Omnichannel Solution

All your communication needs in one simple, unified toolkit.

Messaging

WhatsApp Business API

Connect, converse, and support customers on their favourite channel with verified profiles and templates.

Explore WhatsApp
Voice

Voice API

Smart IVR, click-to-call, and call masking with live analytics for happier agents and customers.

Explore Voice
SMS

SMS

Fast, reliable routes for OTPs and campaigns with deliverability monitoring.

Explore SMS
RCS

RCS

Interactive cards, buttons, and media inside native messages for higher intent.

Explore RCS
Email

Email

Targeted campaigns with reputation safeguards and clear deliverability insights.

Explore Email
Chatbot

AI WhatsApp Chatbot

Multilingual, intent-aware automation with smooth handoff to agents when it matters.

Explore Chatbot
Instagram

Instagram Automation

Dashboards for automated DMs, efficient lead generation, and campaign insights.

Explore Instagram
Labs

Agentic AI Labs

Experiment with agentic AI workflows, prototype ideas, and ship automations faster.

Explore Labs
Industries We Serve

Conversational automation for every industry

We understand your business and can make every customer touchpoint conversational across marketing, commerce, and support.

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E-commerce

Deliver expert guidance and sell more with a personalized shopping experience.

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Healthcare

Transform patient-doctor engagement with automated journeys on messaging channels.

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Finance

Make online finance easy with AI and pre-built journeys that automate routine customer interactions.

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Hospitality

Elevate guest experiences with seamless booking confirmations, reminders, and support.

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Education

Enhance student experience from onboarding to learning with AI journeys.

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Real Estate

Engage with potential buyers and renters through automated, personalized communication.

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Why Choose Us

Your Trusted Partner for Communication Solutions

We combine industry expertise with cutting-edge technology to deliver measurable results.

Expertise & Experience

Built by industry veterans who understand the nuances of effective communication strategies at scale.

Proven Success

Driving measurable improvements in customer engagement, retention, and satisfaction for global brands.

Comprehensive Suite

From WhatsApp to Voice, access all communication channels under one unified, powerful platform.

Customer-Centric

Collaborative strategies prioritized around your goals to create delightful customer experiences.

Use Cases

Explore Our Use Cases

Filter by industry to discover how we solve real-world problems.

Mobility SMS

Ride Updates for Namma Yatri

Providing real-time ride status and OTP verification via SMS to ensure a seamless and secure experience.

Fintech SMS

Transaction Alerts for Cheq

Instantly notifying users of credit card payments and transaction statuses for enhanced financial security.

Retail & F&B WhatsApp

Order Notifications for Burger Singh

Sending real-time order confirmations and delivery tracking updates to customers on WhatsApp.

Healthcare SMS

Appointment Reminders for Jiva Ayurveda

Reducing no-shows and improving patient communication with automated SMS reminders.

Fintech SMS

Due Date Reminders for Smartcoin

Helping customers stay on track with their loan repayments through timely SMS alerts.

Retail & F&B WhatsApp

Customer Support for VoiceClub

Providing instant and automated customer support through a dedicated WhatsApp channel.

Trusted by clients and backed by industry experts

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Customer story

Ready to Transform Your Customer Communication?

Join the ranks of leading businesses leveraging Pingbix to enhance their customer engagement and drive growth.

Security & Compliance

Enterprise-grade Security & Compliance

At Pingbix, security and compliance are at the core of everything we do.

  • AES-256 bit encryption for robust data security
  • TLS 1.2 for secure communication
  • Periodic VAPT (Vulnerability Assessment & Penetration Testing)
  • Fully compliant with DPDP regulations

Request a Callback

Please share your details below and our agent will reach out right away!

+91

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This gives Pingbix consent to contact you

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Confirm Your Request

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Didn't receive the OTP?