Profiles

Posted a reply to The plugin causes a custom jQuery ajax fail by no reason sometimes, on the site WordPress.org Forums:
Hello @oborvanec Thank you for the update. We have seen ticket #52409 and have already…

Posted a reply to Blocking countries not 100% working & firewall test failed, on the site WordPress.org Forums:
Hello @sabineboogaard1985 Thank you for your patience! We have investigated the issue you reported and…

Posted a reply to The plugin causes a custom jQuery ajax fail by no reason sometimes, on the site WordPress.org Forums:
Hello @oborvanec Thank you for your detailed report — sorry for the inconvenience this causes.…

Posted a reply to Cleantalk disrupting featured images in posts loop, on the site WordPress.org Forums:
Hello @a0394 Thanks for your request! Please contact us through our private Ticket System:https://cleantalk.org/my/support/open

Posted a reply to CAPTCHA for PHPBB3 login page ?, on the site WordPress.org Forums:
Hello @exxos21 Thank you for your enquiry! Could you please send us 1–3 IDs of…

Posted a reply to ordini bloccati su persone reali , come evitare che capitano questi problemi ?, on the site WordPress.org Forums:
Hello @etneebrand Thank you. The issue arises due to the caching of our plugin data…

Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] provide blocking pages with correct statuses, on the site WordPress.org Forums:
Hello @hirejordansmith Thank you for your patience — everything looks correct now. 403 is not…

Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] Blocking countries not 100% working & firewall test failed, on the site WordPress.org Forums:
Hello @sabineboogaard1985 Thank you for your request! We’ve reviewed your logs and can confirm that…

Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Javascript error, on the site WordPress.org Forums:
Hello @little_bird We do our best to keep all spam away. Please feel free to…

Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] provide blocking pages with correct statuses, on the site WordPress.org Forums:
Hello @hirejordansmith Thank you for the clarification and for the screenshot. We’ll review the details…

Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Renewal Payment, on the site WordPress.org Forums:
Hello @xpress1234, We have found your profile and reviewed your payment history in detail. You…

Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Email blur not working, on the site WordPress.org Forums:
Hello @maddogprod We’ve just rechecked the Email Encoder on our side in multiple browsers (including…

Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] Cleantalk Security Error, on the site WordPress.org Forums:
Hello @wphelpstuff Both errors indicate that the Security Firewall and Malware Scanner received unexpected or…

Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Canadian Customers on Woo, on the site WordPress.org Forums:
Hello @nerdnestmedia The issue is caused by caching of our plugin data on your website.…

Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Cleantalk blocking genuine users and orders, on the site WordPress.org Forums:
Hello @barbeluk1 The issue occurs because some of the CleanTalk Anti-Spam data on your website…

Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Cleantalk blocks repeat users when ordering, on the site WordPress.org Forums:
Hello @golfball-uhu The issue occurs because some of the CleanTalk Anti-Spam data on your website…

Posted a reply to [Login Security, FireWall, Malware removal by CleanTalk] new Error, on the site WordPress.org Forums:
Hello @mari-lyn Thank you for the update. If you still see new warnings in the…

Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] CleanTalk Safe Firewall cron degrading live traffic, on the site WordPress.org Forums:
Hello @tomscottjsh Thank you very much for your detailed report — this is extremely helpful.…

Posted a reply to [Spam protection, Honeypot, Anti-Spam by CleanTalk] Increased number of “Blocked Hacking Attempts” emails from CleanTalk, on the site WordPress.org Forums:
Hello @sllake That’s great to hear! We do our best to provide the best anti-spam…

Posted a reply to [NSFW] Conflict between anti-spam plugin and my WordPress site, on the site WordPress.org Forums:
Hello @treizedepique , Thank you for your message! I’m sorry to hear the plugin is…

Posted a reply to Blocking IPs, on the site WordPress.org Forums:
Hello @dokun, Thank you for your report! Could you please mark these Apple Private Relay…

Posted a reply to Skipped order numbers, on the site WordPress.org Forums:
Hello @kds26 , Thank you for your message. Skipped order numbers in WooCommerce are normal…

Posted a reply to LifterLMS registrations not being screened, on the site WordPress.org Forums:
Hello @knittingtheweb, Thank you for your patience and understanding! We’ll keep you updated along the…

Posted a reply to Problem with page cache, on the site WordPress.org Forums:
Hello @prmyapps, We haven’t had widespread reports of page cache issues, but to be sure,…

Posted a reply to Request to Whitelist a Blocked IP Address, on the site WordPress.org Forums:
Hello @innolife Thank you for your message. To allow this customer’s IP 99.246.70.207, please add…

Posted a reply to Plug in blocks legitimate submissions, on the site WordPress.org Forums:
Hello @aprilpastis , Thank you for the detailed report! I’m sorry for the trouble with…

Posted a reply to Cleantalk Plugin Blocking Legitimate Happy Forms Submissions, on the site WordPress.org Forums:
Hello @aprilpastis , Thank you for the detailed report! I’m sorry for the trouble with…

Posted a reply to worked for 1 week, on the site WordPress.org Forums:
Hello @hotadsqueenstown Thank you for your message! I’m sorry the protection stopped working after the…

Posted a reply to PHP Warning, on the site WordPress.org Forums:
Hello @leorwalker Thank you for your report! To look into this closely and provide a…

Posted a reply to getting this error message on homepage., on the site WordPress.org Forums:
Hello @ronakl We haven’t heard back from you in a few days, so I’m going…

Posted a reply to Секрктный код, on the site WordPress.org Forums:
Hello @oleg166 We haven’t heard back from you in a few days, so I’m going…

Posted a reply to Error Message, on the site WordPress.org Forums:
Hello @stevehale We haven’t heard back from you in a few days, so I’m going…

Posted a reply to Error message after recent update, on the site WordPress.org Forums:
Hello @helpduck and @earl_d! We haven’t heard back from you in a few days, so…

Posted a reply to more spam on lead form, on the site WordPress.org Forums:
Hello @ladezign We haven’t heard back from you in a few days, so I’m going…

Posted a reply to White Label Settings, on the site WordPress.org Forums:
Hello @hollywood7777 We haven’t heard back from you in a few days, so I’m going…

Posted a reply to forbidden anti spam by cleantalk, on the site WordPress.org Forums:
Hello @wpcol We haven’t heard back from you in a few days, so I’m going…

Posted a reply to False Positive Increase, on the site WordPress.org Forums:
Hello @consultant1027 We haven’t heard back from you in a few days, so I’m going…

Posted a reply to Constant false positives, on the site WordPress.org Forums:
Hello @flexnds We haven’t heard back from you in a few days, so I’m going…

Posted a reply to Problema con actualización, on the site WordPress.org Forums:
Hello @nuvolmarketing We haven’t heard back from you in a few days, so I’m going…

Posted a reply to This plugin failed to load properly and is paused during recovery mode., on the site WordPress.org Forums:
Hello @etravelgr The error comes from the cURL multi functions not being available on your…

Posted a reply to Mail domains being incorrectly blocked, on the site WordPress.org Forums:
Hello @devsc2768 We haven’t heard back from you in a few days, so I’m going…

Posted a reply to X *** Forbidden. Anti-Spam by CleanTalk ***, on the site WordPress.org Forums:
Hello @lori-newman We haven’t heard back from you in a few days, so I’m going…

Posted a reply to Decrypting not working, on the site WordPress.org Forums:
Hello @karin-karis! We haven’t heard back from you in a few days, so I’m going…

Posted a reply to TSS/Website—Clean Talk errors in debug log, on the site WordPress.org Forums:
Hello @sberman We haven’t heard back from you in a few days, so I’m going…

Posted a reply to Site error from cleantalk, on the site WordPress.org Forums:
Hello @savingyourtail! We haven’t heard back from you in a few days, so I’m going…

Posted a reply to False list of Compromised WP Plugins, on the site WordPress.org Forums:
Hello @schmueller! To check this properly and correct the detection, please open a private ticket…

Posted a reply to Anti-spam Cleantalk not decoding email addresses, and phones #’s do not encode, on the site WordPress.org Forums:
Hello @eecons , Thank you for your report. Could you please contact us through our…

Posted a reply to TSS/Website—Clean Talk errors in debug log, on the site WordPress.org Forums:
Hello @sberman , Thank you for sharing the debug log. The repeated error means the…

Posted a reply to Error Message, on the site WordPress.org Forums:
Hello @stevehale Thank you for your report. The error messages you see usually mean the…

Posted a reply to Encoding problem, on the site WordPress.org Forums:
Hello @ifranl! Thank you for clarifying! If it happens again, please do let us know.